Google AI Pro perk with select mobile and home plans FAQs

Google AI Pro includes:

• An upgraded Gemini - Your powerful AI assistant that is far more capable at reasoning, analysis and creative collaboration.
• Notebook LM for efficient research and information synthesis.
• Help with writing, planning, creating and more with Gemini in Google apps.
• Expanded access to image, music and video generation models in Gemini.
• YouTube with fewer ads, offline and in the background with YouTube Premium Lite.
• Personalized fitness, sleep and health guidance with Google Health Premium.
• Google Home Premium - More event-based video history, intelligent alerts, and access to Gemini to make your home smarter and safer.
• 5 TB of cloud storage for Google Photos, Gmail and Google Drive.
• And more premium benefits across Google.

When you have an eligible mobile phone or home internet plan, you can get a Google AI Pro plan through Verizon for $10/month. A $19.99/month value.

One Google AI Pro plan perk is available per eligible line, 1 per Fios account. The Google AI Pro account can be shared with up to 5 people.

Review the Terms & Conditions for more details.

Yes, if you have mobile phone lines and also:

• 5G Home, LTE Home* or Verizon Home Internet Lite - You can add one of each perk to each of your phone lines and your home internet line.
• An eligible Fios Home Internet plan - You can add a perk to each of your mobile phone lines and also add the same perk to your Fios account.

We'll let you know if you've already bought a perk for one of your lines before you buy the perk again.

*New sign-ups for LTE Home plans are no longer available. Existing LTE Home customers can switch LTE Home plans or explore other Verizon Home Internet options.

In addition to the storage and benefits of the Google One Premium 5 TB plan, Google AI Pro includes access to Gemini Advanced and Gemini in Gmail, Docs, Sheets, Slides, Meet and more.

Yes. The family manager of the Google AI Pro subscription can set up a Family Group and add up to 5 other people to the account.

Family group members can:

• Share the 5 TB of Google cloud storage.
• Use some of the AI features in Gmail, Docs, Sheets, etc. (e.g., summarizing, suggesting, etc.).
• Enjoy all the Google AI Pro features at no extra cost.

Make sure to add your family group members so they can enroll separately for access to AI Pro features at no extra cost.

Yes. Here's what happens when your Google account already has an annual or monthly Google One subscription through Google.

When you enroll and register the perk using the email associated with that Google account, you’ll have the option to cancel your existing annual or monthly subscription and register the perk.

Good to know: When you cancel your existing subscription, you may lose any remaining value associated with that subscription.

Here's what happens when you have a Google account with an annual or monthly Google One subscription through a third party.

When you enroll and register the perk using the email associated with your Google account, you won't be able to register the perk. You must separately cancel your existing annual or monthly subscription. Then you can register the perk.

Here's what happens when you already have a Google account with an annual or monthly Google One subscription through the Apple App store.

When you enroll and register the perk using the email associated with your Google account, your original subscription is not replaced. You will have 2 Google One subscriptions.

If you don't want 2 subscriptions you must cancel your existing annual or monthly subscription directly with Apple.

No. When you have a Google One promotion and then enroll in and register the Google AI Pro perk using the email associated with that Google account, the promotion doesn't carry over.

Each line on your account is eligible for the Google AI Pro perk, with each line using a unique email address to subscribe.

No. However we highly recommended downloading the Gemini app for the best experience on your mobile device. You can also download the Google One app to view your storage, activate benefits and more.

Download the apps from the Play Store on your Android phone or from the App Store on your iOS phone.

You can add up to 5 people to your family group through the Google One app. Family group members must:

• Have or create a Google account.
  • Note: You can't join a family with a Google account from your work, school or other organization.
• Live in the same country as the family manager.
• Not be part of another family group.
• Not have switched family groups in the last 12 months.

To create a family group:

1. Open the Google One app and tap Menu, then Settings.
2. Tap Manage family settings and choose Share Google One with family.
3. Tap Share, then Manage family group.
4. Follow the prompts to invite family members.

If you cancel your Google AI Pro perk the subscription is canceled immediately. The $10/month charge is prorated.

Example: If you added the perk on the first of the month, you're billed $10 for that month. If you cancel on the 15th, you get a $5 credit for the 16th to the 30th.

To cancel:

• Mobile phone, 5G Home, LTE Home* or Verizon Home Internet Lite accounts - Visit Products & plan perks in My Verizon to manage the perk. For instructions visit our How to steps
• Fios Home Internet account - Visit My Verizon. On your homepage, scroll down to view your perks. Select the perk to manage.

*New sign-ups for LTE Home plans are no longer available. Existing LTE Home customers can switch LTE Home plans or explore other Verizon Home Internet options.

Here's what happens if you change your eligible plan or Fios account. If you:

• Change the line with the perk from a qualifying plan to another qualifying plan, your perk won't change.
• If you cancel your qualifying plan or account, or change to a non-qualifying plan, your Google AI Pro subscription through Google ends immediately.

You can make changes or cancel anytime through My Verizon.

If you:

• Cancel Verizon service; your perk is canceled.
• Cancel during the perk subscription cycle, the $10 perk charge will be prorated.
• Suspend the line that has the perk during the bill cycle, the $10 perk charge is refunded.

If you don't activate the Google AI Pro subscription within 90 days of buying the perk:

• The perk is automatically canceled and removed from your account.
• The perk charge is prorated. We refund you for any days in the billing cycle that remain after the cancellation.
• You won't see a charge for the perk on your bill for the following bill cycle.

Note: If a promotion is associated with the perk purchase, you lose that promotion if either:

• You cancel the perk during the promotional period.
• The perk is canceled due to non-enrollment.

You can buy the perk again. However any promotion you had with the original purchase won't be available again. Be sure to activate the perk subscription within 90 days of purchase or the perk will automatically cancel.

You can contact:

• Verizon Customer Support for questions about eligibility, enrolling in the perk or perk charges on your Verizon bill or redeeming the perk.
• Google One members can contact Google One support directly for questions about your Google AI Pro subscription plan or benefits.