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Devices, plans, services & apps - No longer supported
Information
No longer supported mobile phone & home internet plans
Verizon has discontinued online support for these mobile and home internet plans.
Information
No longer supported: Carrier Billing
Carrier Billing has been discontinued and is no longer supported by Verizon.
Information
No longer supported Samsung devices
Verizon has discontinued online support for several older Samsung devices. A list of specific models can be found here.
Information
No longer supported Motorola devices
Verizon has discontinued online support for several older Motorola devices. A list of specific models can be found here.
Information
No longer supported Apple devices
Verizon has discontinued online support for several older Apple devices. A list of specific models can be found here.
Information
No longer supported Google Devices
Verizon has discontinued technical support for several older Google devices. A list of specific models can be found here.
Additional support
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Devices
BlackBerry OS end of life
Effective 1/4/22, BlackBerry will decommission legacy services for BlackBerry devices with BlackBerry Operating System (OS) software.
Services & Apps
No Longer Supported: Backup Assistant
Backup Assistant has been discontinued & is no longer supported by Verizon. Consider switching to Verizon Cloud to automatically back up contacts, photos & files.
Services & Apps
No Longer Supported: Family Locator
Family Locator has been discontinued and replaced by Verizon Smart Family Premium, which offers more parental controls for no additional cost.
Services & Apps
No Longer Supported: GizmoTab app
The GizmoTab app has been discontinued & is no longer supported by Verizon. Find out how to use your GizmoTablet without the GizmoTab app.
Devices
No longer supported ASUS Devices
Verizon has discontinued technical support for older ASUS devices. A list of specific models can be found here.
Devices
No longer supported Apple devices
Verizon has discontinued online support for several older Apple devices. A list of specific models can be found here.
Devices
No longer supported BlackBerry devices
Verizon has discontinued online support for several older BlackBerry devices. A list of specific models can be found here.
Devices
No longer supported Casio devices
Verizon has discontinued technical support for several older Casio devices. A list of specific models can be found here.
Devices
No longer supported Compaq devices
Verizon has discontinued online support for several older Compaq devices. A list of specific models can be found here.
Devices
No longer supported Google Devices
Verizon has discontinued technical support for several older Google devices. A list of specific models can be found here.
Devices
No longer supported HP devices
Verizon has discontinued online support for several older HP devices. A list of specific models can be found here.
Devices
No longer supported HTC devices
Verizon has discontinued online support for several older HTC devices. A list of specific models can be found here.
Devices
No longer supported Kyocera devices
Verizon has discontinued online support for several older Kyocera devices. A list of specific models can be found here.
Devices
No longer supported LG devices
Verizon has discontinued online support for several older LG devices. A list of specific models can be found here.
Devices
No longer supported Montblanc devices
Verizon has discontinued online support for the Montblanc Summit 2+. Find out where to look for device support here.
Devices
No longer supported Motorola devices
Verizon has discontinued online support for several older Motorola devices. A list of specific models can be found here.
Devices
No longer supported Nokia devices
Verizon has discontinued online support for several older Nokia devices. A list of specific models can be found here.
Devices
No longer supported Orbic devices
Verizon has discontinued online support for several older Orbic devices. A list of specific models can be found here.
Devices
No longer supported Palm devices
Verizon has discontinued online support for several older Palm devices. A list of specific models can be found here.
Devices
No longer supported Pantech devices
Verizon has discontinued online support for several older Pantech devices. A list of specific models can be found here.
Devices
No longer supported RED devices
Verizon has discontinued technical support for RED devices. A list of specific models can be found here.
Devices
No longer supported Samsung devices
Verizon has discontinued online support for several older Samsung devices. A list of specific models can be found here.
Devices
No longer supported Sierra Wireless devices
Verizon has discontinued online support for several older Sierra Wireless devices. A list of specific models can be found here.
Devices
No longer supported Sony devices
Verizon has discontinued online support for several older Sony devices. A list of specific models can be found here.
Devices
No longer supported Verizon devices
Verizon has discontinued online support for several older Verizon devices. A list of specific models can be found here.
Devices
No longer supported ZTE devices
Verizon has discontinued online support for older ZTE devices. A list of specific models can be found here.
Plans
No longer supported mobile phone & home internet plans
Verizon has discontinued online support for these mobile and home internet plans.
Devices
No longer supported other devices
Verizon has discontinued online support for several older devices. A list of specific models can be found here.
Services & Apps
No longer supported: Advanced Messaging in Samsung Messages
Advanced Messaging in the Samsung Messages app was discontinued in January 2025.
Services & Apps
No longer supported: AppFlash
AppFlash is no longer supported. Visit this page to learn how to disable AppFlash on your device.
Services & Apps
No longer supported: Carrier Billing
Carrier Billing has been discontinued and is no longer supported by Verizon.
Services & Apps
No longer supported: City ID
Verizon has discontinued online support for the City ID. Please visit vzw.com/callfilter to learn more about our spam protection and enhanced Caller ID solution.
Services & Apps
No longer supported: Family Money
Family Money has been discontinued and is no longer supported by Verizon. Learn more about the closing of your Family Money account.
Services & Apps
No longer supported: Hatch Premium
The Hatch app has been discontinued and is no longer available. If you were subscribed to Hatch Premium, your subscription automatically ended on 12/31/2020.
Services & Apps
No longer supported: International credit to finance a Verizon phone
International credit financing through Nova Credit has been discontinued & is no longer supported by Verizon.
Services & Apps
No longer supported: My Numbers
My Numbers has been discontinued and is no longer supported by Verizon. Learn about managing your discontinued My Numbers phone numbers.
Services & Apps
No longer supported: Usage Controls
Usage Controls is no longer available to add to your account. If you have Usage Controls, you can keep it or switch to Verizon Smart Family.
Services & Apps
No longer supported: VZ Navigator
VZ Navigator has been discontinued and is no longer supported.
Services & Apps
No longer supported: VZAccess Manager
VZAccess Manager is no longer supported online. If you have an older device that’s still compatible, you can continue using it, or upgrade to a new internet device.
Services & Apps
No longer supported: VelaSense app
Verizon has discontinued online support for the VelaSense app. Please visit Google Play to download a similar app or go to the Verizon Community where you can post a question to get assistance.
Services & Apps
No longer supported: Verizon 5G apps
The Verizon 5G apps are no longer supported by Verizon. Learn more about the retirement of AR Pro Interactive, Multi-View Experience and Verizon Capture.
Services & Apps
No longer supported: Verizon Messages (Message+)
Verizon Messages (Message+) has been discontinued. Find additional information about the retirement of Verizon Messages (Message+).
Services & Apps
No longer supported: Verizon Pass
Verizon Pass has been discontinued and is no longer supported by Verizon.
Services & Apps
No longer supported: Verizon Safe Wi-Fi
Safe Wi-Fi has been discontinued and is no longer supported by Verizon. Learn about Digital Secure for your mobile device.
Services & Apps
No longer supported: ZenKey
The ZenKey app is no longer supported. Continue to securely access and manage your Verizon account using your username and password.
Services & Apps
No longer supported: go90 app
Verizon has discontinued online support for the go90 app. Visit Google Play to download a similar app or go to the Verizon Community where you can post a question to get assistance.
Devices
No-longer-supported Sharp devices
Verizon has discontinued online support for several older Sharp devices. A list of specific models can be found here.
Services & Apps
Ringback Tones and Verizon Tones Discontinued
Ringback Tones and Verizon Tones have been discontinued. Download a similar ringtones app from your device's app store or go to the Verizon Community for assistance.
Devices
Service Discontinued: Delphi Connect and Delphi Connect with 4G LTE Hotspot
Delphi Connect service will end on 5/31/20. Existing Delphi Connect subscribers may choose to upgrade to Hum, a comparable product and service offered by Verizon
Services & Apps
Verizon Support & Protection Sunset Support Updates
Verizon Support & Protection has been discontinued and is no longer supported by Verizon. It has been replaced by Security & Privacy, Verizon’s new security app for mobile devices, which can be downloaded from the app store on your device.