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young couple unpacking boxes in their new home while ordering FiOS

Power Up Your
Home With Fios



Set Yourself Up With The Best

Whether you’re already enjoying Verizon or ordering service for the first time, it’s easy to move your
FiOS services and get amazing deals on Internet, TV and Phone.



Frequently Asked Questions

Get the answers before you have to ask
  •  How soon can I have my service installed at my new home?
  •  Is there a difference if I'm a new or existing customer?  
  •  When should I set up Internet at my new place?
  •  How should I pack my router and other electronics?
  •  Can I install the equipment myself?
  •  Can my Internet, TV and phone service be activated at my new home before the current resident moves out?

Have More Questions? We're Here to Help.

Tweet @VerizonFiOS to get the answers you need.

Tips for Your FiOS Installation

Follow these simple steps to get your Internet, TV and phone services up and working without delay.
  • checkmark logo
    Confirm that FiOS is available in your new area.
  • checkmark logo
    Choose a service plan from the offers available on the Verizon site.
  • checkmark logo
    Place your order online immediately and schedule the services to be
    activated on or before move-in day.

  • checkmark logo
    Download the FREE FiOS Mobile app to your smartphone or tablet and
    start watching TV right away—AND even before your service is installed.

  • checkmark logo
    Decide where you want your TVs and the most convenient available
    locations for your router and modem.

  • checkmark logo
    On the day of installation, make sure your electricity is turned on and
    your equipment is unpacked and ready when the technician arrives.

Installation Options

Making your new home a FiOS home is easy.
We offer two options to help take the load of your big move.

Self-Install – If your new home is already wired for FiOS, you can get yourself up and running in no time with our self-install kit.


Professional Install – If FiOS isn’t wired at your new home or you prefer a technician set you up, we’ll work with your schedule.

PC Mag Logo

Rated #1 for speed 10 years
in a row in PC Magazine’s
Readers Choice Survey.*


“FiOS customers feel the company stands behind
its service as well as anyone.”


Reprinted from with permission. ©2015 Ziff Davis, Inc.
All Rights Reserved. Based on aggregated speeds across ISP tiers.

100% Fiber Superiority

FiOS brings the power of fiber optics directly to
your home. Join the millions who are already
surfing the web at speeds superior to cable.
a digital home phone

To-Dos for The Big Move

  • Lighten up! Donate or sell unwanted items.
  • Pack and label by room.
  • Notify post office; call essential contacts.
  • Order/transfer ISP services.
  • Confirm details with movers.
  • Defrost fridge.
  • Prepare a box of must-haves.
  • Order takeout.
  • Reward yourself with some FiOS TV-available for streaming on your tablet or phone with the Verizon FiOS Mobile app.
Moving Tip List

Already Have FiOS?

1As compared to the largest national cable & satellite TV providers according to 2015 American Customer Satisfaction Index.
2To access DIRECTV HD programming. HD equipment along with Advanced Receiver Fee is required. Number of HD channels varies based on package selection.
3Based on national offering of exclusive sports packages and other major sports programming in HD.


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