Moving forward

2019 Environmental,
Social and Governance
(ESG) Report


Today, as 5G technology ushers in the Fourth Industrial Revolution, our focus on environmental sustainability and social responsibility has sharpened, and our commitment has accelerated. As we fulfill our corporate purpose to create the networks that move the world forward, we are taking bold steps toward reducing our environmental footprint, ensuring that our technology benefits everyone and employing our assets to tackle the world’s biggest challenges. Moving forward sustainably for Verizon means that our focus is on:


Making strategic decisions that build a sustainable company, promote market confidence and meet the expectations of our stakeholders.

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Making our networks and the communities we serve more climate resilient.

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Strengthening our company with a diverse and inclusive workforce, enhancing the security, safety and accessibility of our products and services and uplifting the communities we serve.

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“The next-gen technologies enabled by Verizon’s 5G technology will not only present tremendous opportunities to deliver value to our stakeholders but also provide critical solutions toward a sustainable future and a low-carbon economy.”

Hans Vestberg
Chairman and Chief Executive Officer,

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What’s new

By the end of 2019, employees had volunteered more than 173,700 hours of their time to nonprofits across the U.S.

In 2019, Verizon blocked or alerted over 2.8 billion spam calls.

Our Verizon Innovative Learning initiative brought 5G technology to the classroom in 2019, giving our students and teachers the opportunity to be at the forefront of cutting-edge technology.

Verizon launched a $1 billion green bond, the first to be issued by a U.S. telecommunications company.

For the first time, Verizon reported our environmental, social and governance performance with reference to the Sustainability Accounting Standards Board (SASB) framework.

Across the globe, and across all of Verizon, we have 100% pay equity in salary for women and men.

Note: This report covers the calendar year of 2019, and data includes Verizon and Verizon Media unless otherwise noted.