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Terms & Conditions

Residential Terms of Service

Thanks for using our residential services. By using these services, you agree to certain terms, which you can find in the section below. You can also view user guides for Verizon residential services.

Terms of Service

Fios or High Speed Internet Agreements

Local, Regional Calling and Inside Wire Maintenance Plans

Long Distance

Value added services

Voice Connect

Voice service

Financial terms

Company policies

User guides

Important customer information

Maintenance & protection plans

Long distance

Home voicemail

Calling features

Text messaging guidelines