The new Verizon Plan FAQs

The plan is no longer available to add to accounts. If you have this plan, you get a set amount of 4G LTE / 5G Nationwide¹ monthly data (e.g., S, M, L size) to share with all lines on your account. Each line included in your shared data plan also gets:

• Unlimited talk and text
• Unlimited International Messaging from the US
• Mobile Hotspot on capable devices

With the new Verizon plan you can:

• Keep unused data for another month
• Stay online after you've used your data
• Add data when you need it
• Control your account and monitor usage in My Verizon online or with the My Verizon app

Note: If you got a shared data plan before 7/7/16, you have the original Verizon Plan. The original plan gives different data amounts per size than current shared data plans and doesn't include Safety Mode, Carryover Data, and other features. Visit the Verizon Plan FAQs for details on the original shared data plans.

¹5G Nationwide available in 2,700+ cities. 5G Nationwide access requires a 5G Nationwide-capable device, which automatically connects when you’re in a 5G coverage area.

This plan is no longer available to add to your account.

Looking for a mobile phone plan? If you’re new to Verizon, visit our Plans page to get started. If you have an existing plan and want to see your plan options, visit My Verizon today.

Note: If you have this plan already, you can still add new lines to your account to share the plan's data.

No, on a shared data plan, you pick 1 data size and all the phones and connected devices on your account can share that data.

However, you can mix and match plans on 1 account if you choose our Unlimited plans.

These shared data plans are listed as "The new Verizon plan" in your My Verizon account and on your bill (e.g., "The new Verizon Plan - M 4 GB"). These shared data plans have features such as:

• 30 percent more data than the previous shared data plan sizes (e.g., the L size was 6 GB before July 2016 and is 8 GB on the current plan)
• Safety Mode
• Carryover data

If you got a shared data plan (e.g., S, M, L, XL, XXL) before 7/7/16, you have the original Verizon Plan. The original plan gives different data amounts per size than current plans and doesn’t include Safety Mode, Carryover Data and other features.

Visit the Verizon Plan FAQs for details on the original shared data plans. And keep in mind you can switch to a current shared data plan anytime.

These shared data plans have a $20/line monthly access charge for smartphones. However, if you bought the phone at a discount by signing a 2-year contract with us, the monthly per line access charge is $40 until the contract expires.

Safety Mode is available with our current shared data plans. When you enable it, Safety Mode lets you keep using data at reduced speeds after your monthly 4G LTE data allowance is used up. You'll be able to stay online without worrying about overage charges.

Learn more in our Safety Mode FAQs.

Carryover Data is included with the new Verizon Plan. Carryover Data automatically keeps your unused data in your account until the end of the following month. When you use less data 1 month, you can use that extra data the next month without paying more.

Learn more in our Carryover Data FAQs.

If your size of shared data is used or almost used up for the month, you can buy a Data Boost. It’s $15 per each 1 GB boost to get you through to the next billing cycle without getting reduced data speeds.

You can get a Data Boost in My Verizon. If you don't see this option, you may not be eligible to buy a Data Boost.

Learn more in our Data Boost FAQs.

You can view your unbilled usage, bonus data, carryover data and more in My Verizon.

Yes, if you're on a current XL or XXL shared data plan, you can use your domestic talk, text and data allowance in Canada or Mexico.

If you have our current S, M or L shared data plan, for $5/day you can get our TravelPass®, which lets you use your phone in Canada and Mexico with:

• Unlimited calls
• Unlimited messages
• Use of your domestic plan data

Every device you include in your shared data plan can send and receive unlimited text and multimedia messages internationally from inside the US.

You can add a short or long-term international travel plan any time you need it. Use our Trip Planner tool to get the right fit for your trip. Or visit these pages to learn about your choices for:

• International calling, texting and data when you're outside the US
• International calling, texting and data when you're inside the US

With our current S, M, L, XL and XXL shared data plans, every device on your account can send and receive unlimited text and multimedia messages internationally from inside the US at no extra charge.

If you already have an existing Verizon mobile phone plan, you can visit My Verizon to switch your plan to our Shared Data Plan – 5GB or Shared Data Plan – 10GB. (These plans are no longer available to add to new accounts.)

Keep in mind: If you switch to a current shared data plan all the lines on your account will switch to that shared data plan.

No, if you're satisfied with your current plan, you can keep it.

Yes, if you switch 1 device to a current shared data plan, the rest of your devices will have to be switched as well.

No, you can’t switch from a current plan back to an older plan.

If, during a billing cycle, you realize you used too much data, you can avoid or reduce overage charges by changing to a plan that has more data and asking us to "backdate" the change. For example, if you have the S size plan, which gives 2 GB/month you might change to the Shared Data Plan – 5GB.

Backdating means we make the plan change effective as of the start of the current billing cycle, instead of the day you changed to the new plan. That way, the new, bigger data limit applies to all data use and all texting and calling in that entire bill cycle.

If you want to switch plans and backdate the change, just let us know. We'll:

• Credit the old plan's monthly charge to you
• Charge you the new plan’s monthly fee
• Charge you for 1 month of the new plan in advance

Going forward, once you have a shared data plan, you can enable Safety Mode to help avoid overage charges in the future.

No, you won't be able to keep bonus data when you switch from an older plan to a current shared data plan.

No, you aren't required to switch to a current plan when upgrading your device.

If you don't use a phone but need data for your tablet, hotspot or other network-capable device, here are your options:

• For data to share with more than 1 device, explore our Connected Device Plans.
• If you need data for just 1 device, learn about our Single Device Plans.

You won't be charged overages if you have Safety Mode turned on:

• Instead, when you reach your monthly data allowance, your data speeds will be reduced to 128 kbps until the next bill cycle.
• If you want more high-speed data at that time, you can buy a Data Boost for $15/GB. Any amount you don't use will carry over to the next month.

If you don't have Safety Mode turned on, overages are billed at $15/GB, rounded up. For example, if you use 250 MB over your allowance, you'll be charged $15. Any remaining portion of the extra GB carries over for you to use the next month.

Visit our My Verizon Alerts & Notifications FAQs to learn about setting usage alerts, so you know when you're getting close to your data allowance. Or consider switching to our Unlimited plans, which let you stay online without worrying about monthly data limits or overage charges.

No, pay as you go data isn't available with our shared data plans. For information on our prepaid plans, visit our Prepaid page.

You can monitor and manage the data usage for the devices on your shared plan in My Verizon.

Yes, you can check your data any time in My Verizon. Or:

• By phone: Call #DATA (#3282) from your mobile phone. You'll get a text message with your data usage details.
• The My Verizon app: Tap the Menu icon in the top left and tap Data Hub.

You can see a summary of your charges online on the Bill Summary page in My Verizon.