Data Boost FAQs

A Data Boost is extra high-speed data the Account Owner or Account Manager can buy in My Verizon to help the account's lines avoid slower connection speeds.

How the Data Boost is used depends on your plan:

*These plans are no longer available to add to new or existing accounts.
**These plans are no longer available to add to new accounts.
***Data Boosts aren't available for prepaid unlimited plans or prepaid data only plans.

If you have:

An Unlimited plan that includes unlimited Mobile Hotspot data: When a line on your account reaches your plan's monthly allotment of unlimited Mobile Hotspot data use, there are no overage fees, but that line connects at reduced speeds (up to 600 Kbps) until the end of the bill cycle. Based on the plan, a Data Boost gets your Mobile Hotspot back up to 4G LTE / 5G Nationwide TT or 5G Ultra Wideband TT speed.*

A shared data plan: If you reached your monthly data limit and enabled Safety Mode, you won't be charged for data overages. But until the end of the bill cycle, all lines on your account are connected at reduced speeds (128 Kbps) for all use, including basics like viewing a web page or checking email. Buying a Data Boost returns your account's general and Mobile Hotspot use to 4G LTE / 5G Nationwide TT speed for a 1 GB duration per Data Boost.

Consider switching to our Unlimited plans, which let you stay online without worrying about monthly data limits or overage charges.

An eligible prepaid plan: If you use all of your high speed data, you still stay online and connected with Always-On Data at 2G speeds (up to 128 kbps) for the rest of your monthly bill cycle. If you need faster speeds, you can purchase a Data Boost to get more high-speed data for your phone line.

*Even with a Data Boost, when you go over your plan's data allowance, your general device use and Mobile Hotspot data use may be temporarily prioritized behind other Verizon mobile customers in times of congestion.

You must be the Account Owner or Account Manager and have one of these plans to buy a Data Boost:

• 5G Play More, 5G Do More, 5G Get More
• Get More Unlimited*, Do More Unlimited*, Play More Unlimited*, Above Unlimited*, Beyond Unlimited*
• The Verizon Plan Unlimited*
• Shared Data Plan – 5GB**, Shared Data Plan – 10GB**
• The new Verizon Plan (shared data plans, e.g., S, M, L)*
• Unlimited or Unlimited Plus plans for connected devices
• Essential, Plus, Pro and Premium plans for mobile hotspot devices
• A prepaid monthly phone plan (not available for Unlimited or data only plans)

*These plans are no longer available to add to new or existing accounts.
**These plans are no longer available to add to new accounts.

The cost and size of a Data Boost varies depending on your plan.

For eligible prepaid plans, go to the Add Data page in My Verizon to view your Data Boost options.

*These plans are no longer available to add to new or existing accounts.
**These plans are no longer available to add to new accounts.

No. For Unlimited phone plans that include unlimited Mobile Hotspot, a Data Boost returns only Mobile Hotspot use to 4G LTE / 5G Nationwide TT speed for the line for which you bought the Data Boost.

And even with a Data Boost, when you go over your plan's data allowance, your general device use and Mobile Hotspot data may be temporarily prioritized behind other Verizon mobile customers in times of congestion.

This prioritization may result in slower download speeds compared to other Verizon mobile customers' experience on the same cell site at that moment. Buying a Data Boost for your line won't affect how your data is prioritized.

Note: Data Boosts aren't available for prepaid unlimited plans.

You can buy a Data Boost in My Verizon.

• Standard plan – On the Manage plan page, tap Get more data.
• Prepaid plan – Go to the Add Data page.

If you don't see the option to buy a Data Boost, you may not be eligible to buy a Data Boost.

The Data Boost's expiration date depends on the plan you have:

• Unlimited plans - Your Data Boost expires at the end of your current bill cycle.
• Shared data plans - Any unused portion of your Data Boost is added to your pool of Carryover Data and expires at the end of the next bill cycle (e.g., a Data Boost bought during your June bill cycle expires at the end of your July bill cycle).
• Eligible prepaid plans - The expiration date is determined by the size of the Data Boost and the date of purchase:
  • 500 MB Data Boost expires after 30 days
  • 1 GB or 3 GB Data Boost expires after 90 days

To see your bill cycle dates, open My Verizon or the My Verizon app and choose Bill from the top menu.

Data Boosts aren't available on 5G Start, Just Kids*, Go Unlimited*, prepaid unlimited plans and current prepaid data only plans.

*These plans are no longer available to add to your account.

Whether the Data Boost is shared across all devices on your account depends on your plan:

• Unlimited phone plans and connected device plans – (i.e., Unlimited, Unlimited Plus, and Essential, Plus, Pro and Premium plans for mobile hotspot devices) - The Data Boost only provides 4G LTE / 5G Nationwide TT / 5G Ultra Wideband TT data for mobile hotspot use on the line you bought it for. If you need mobile hotspot data for more than 1 line, you need to buy a separate Data Boost for each line.
• Shared data plans – Your Data Boost is shared across all lines on your account.
• Eligible prepaid plans – The Data Boost is only for the line you bought it for.

Data Boosts aren't available on 5G Start, Just Kids*, Go Unlimited*, prepaid unlimited plans and current prepaid data only plans.

*These plans are no longer available to add to your account.