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Verizon Airspeed Mobile Hotspot - Support Overview
Verizon Airspeed Mobile Hotspot - Support Overview
Find device-specific support and online tools for your Airspeed Mobile Hotspot.
Filter all topics below.
- How to Use
- Troubleshooting
All Topics
Accessories
Activation, Setup & User Guides
Basics
Battery & Power
Calling & Dialing
Data
Device ID & Info
Device Settings
Lock, Unlock, Password & Security
Operating System & Software
SIM Card
Status Indicators/Lights
Text & Multimedia Messaging
Wi-Fi & Network
Using Verizon Wireless or Manufacturer Approved Accessories
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Check out this info on using compatible accessories.
Airspeed Mobile Hotspot - Access Admin Page
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Here's how to navigate to the admin page for your Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot User Guide (PDF)
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This User Guide can help you get the most out of your Airspeed Mobile Hotspot. Learn about set up, advanced feature use and navigation.
Airspeed Mobile Hotspot - Activate / Set Up Device
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Here's how to quickly set up your Airspeed Mobile Hotspot.
Self Activation - Prepaid Mobile Broadband
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Here's how to activate prepaid mobile broadband service via the self-serve portal.
Airspeed Mobile Hotspot - View Connected Devices
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Here's how to view info for devices connected to your Airspeed Mobile Hotspot.
How to Check Verizon Coverage in the US
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Here's how to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.
Airspeed Mobile Hotspot - Insert / Remove Battery
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Here's how to insert / remove the battery for your Airspeed Mobile Hotspot.
Power & Charging Issues - Removable Battery Devices
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If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.
Turn Airplane / Standalone Mode On / Off - Non-Supported Devices
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To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.
Airspeed Mobile Hotspot - View Data Usage
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Here's how to view your data usage on your Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot - View Device ID (ESN / IMEI / MEID)
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To view the device ID (IMEI) for your Airspeed Mobile Hotspot, see this info.
Airspeed Mobile Hotspot - View Phone Number
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Here's how to view the phone number for your Airspeed Mobile Hotspot.
My Verizon Website - View Device Info
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Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.
Airspeed Mobile Hotspot - Configure Advanced Settings
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Here's how to change advanced settings (e.g., Networks, Manual DNS, etc.) on your Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot - DMZ Settings
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Here's how to test the firewall settings for your Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot - Manage MAC Filter Settings
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To control MAC address access for your Airspeed Mobile Hotspot, view this info.
Airspeed Mobile Hotspot - Port Forwarding
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Here's how to open blocked ports on your Airspeed Mobile Hotspot to allow additional access.
Airspeed Mobile Hotspot - Change the Admin Password
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Here's how to change the admin password for your Airspeed Mobile Hotspot (not the password to connect a device to the hotspot).
Airspeed Mobile Hotspot - Install Firmware Upgrade
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Here's how to check for and install software updates for your Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot - Restart Device
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If you can't browse the internet or your Airspeed Mobile Hotspot crashes / freezes / runs slowly, view this.
Airspeed Mobile Hotspot - Restore Settings to Factory Defaults
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If your Airspeed Mobile Hotspot powers off, crashes / resets, freezes or runs slowly, view this info.
Airspeed Mobile Hotspot - View Software Version
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Here's how to view the software version your Airspeed Mobile Hotspot is running.
Verizon Airspeed Mobile Hotspot Software Update
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Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot - Enable / Disable / Modify SIM PIN
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Here's how to change the SIM PIN for your Airspeed Mobile Hotspot or turn it on or off.
Airspeed Mobile Hotspot - Insert / Remove SIM Card
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Here's how to properly insert or remove a SIM card for your Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot - View SIM Card Number
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Here's how to view the SIM card number for your Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot - View Signal Strength
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Here's how to view the signal strength indicator (signal bars) on your Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot - View Status Indicators
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View this info for explanations of status indicators on your Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot - View Text Messages
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Here's how to view text messages sent to your Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot - Change the Wi-Fi Password
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Here's how to change the Wi-Fi password used to connect to your Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot - Configure Broadcast Settings
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Here's how to check settings if you're having issues connecting to Wi-Fi on your Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot - Configure Wi-Fi Security Settings
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Here's how to configure Wi-Fi security settings (e.g., Wi-Fi name, Wi-Fi password, etc.) on your Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot - Connect the Wireless Client Manually
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Here's how to manually connect to Wi-Fi with your Airspeed Mobile Hotspot.
Airspeed Mobile Hotspot - Edit Access Point Name (APN)
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Here's how to configure the APNs your Airspeed Mobile Hotspot can use.
Airspeed Mobile Hotspot - Turn Network Name (SSID) On / Off
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Here's how to display or not display your Airspeed Mobile Hotspot's Wi-Fi name to other devices.
Airspeed Mobile Hotspot - View Network Name and Password
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Here's how to view the Wi-Fi name and passwords for your Airspeed Mobile Hotspot.
Windows - Remove / Forget Wi-Fi Connection
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To remove a saved Wi-Fi network from your Windows, view this info.
24/7 automated phone system: call *611 from your mobile
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