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Verizon Support
Customers With Disabilities


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  • Security Control Center
    • Provides electronic surveillance assistance to law enforcement for lawful interception of wire, oral and electronic communications.
    • Ensure CALEA compliance both technically & procedurally.
    • Provides Public Safety Answering Points (PSAPs) and law enforcement with 911 and life threatening emergency assistance.
    Fax Number 1-800-997-9981 Mailing Address

    Verizon Security Control Center
    P.O. Box 152092
    Irving, TX 75015-2092

    Hours of Operation: 24 hours / 7 days a week


    See Also:
    Arbitration and Mediation for Residential Customers
    Copyrights and Verizon's Copyright Alert Program FAQs
    Legal Process Compliance
    Verizon Copyright Alert Program
    Verizon Unlawful Call Center
    Verizon SignIn Alerts

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