Raising children has never been easy. But today’s parents face new challenges and opportunities that previous generations never could have imagined. As technology continues to transform every facet of our lives, Verizon is committed to serving parents through products and services that empower them to make the best decisions for their kids. Read more about Verizon’s investments in digital safety and parental education in the Q&A below.

What resources does Verizon offer to help parents learn more about digital safety?

Verizon’s Parenting in a Digital World portal contains information and advice about technology for parents of children of all ages. Busy parents can quickly find practical advice on topics that range from screen time for children under 2 to teen driver safety. Information on the portal is carefully vetted and comes from a variety of expert sources, including the Family Online Safety Institute.

How do Verizon’s products and services empower parents to make the best choices for their kids?

Verizon understands that no two families are alike. So Verizon gives parents the power to customize their child’s digital experience through robust parental controls and differentiated product offerings.

To learn more about Verizon’s suite of parental controls, check out Verizon’s Smart Family tools, and Just Kids—a unique wireless plan designed exclusively for children.

To learn more about Verizon’s product offerings designed with kids in mind, including GizmoWatch, Family Money and Hum, check out Verizon’s Family Tech page.

What is Verizon doing to combat online child exploitation?

Verizon recognizes that we have an important role to play in combating the use of the internet to exploit children. As a leading provider of internet access services, and communications and content platforms through Verizon Media, we understand that the same tools that empower our customers to communicate with family and friends can also be misused to disseminate child sexual abuse material.

To protect our platforms from child predators, we’ve employed several best practices and committed extensive resources to the fight, including:

  • Cutting-edge technology, including PhotoDNA, that scans images and videos uploaded to our platforms against databases of known child sexual abuse material. All confirmed child sexual abuse material is reported to the National Center for Missing and Exploited Children (NCMEC), which acts as a clearinghouse for law enforcement;
  • A dedicated team that reviews material flagged by our scanning technology, proactively searches for material in flagged accounts that may have missed by automated scanning, and takes action on user reports of child sexual abuse material; and
  • In-house investigators who develop and transmit to NCMEC attribution information about offenders who traffic in child sexual abuse material on our platforms. These reports have led to numerous arrests, in some cases less than 24 hours after they were filed.

Verizon also partners with NCMEC by providing both financial support and donated media to support NCMEC’s essential work fighting online child exploitation, providing assistance to victims, and finding missing kids. In this year alone, Verizon will donate $1 million in online advertising to NCMEC—ads that will be used by NCMEC to help find critically-endangered, missing children.

We are always looking for further steps we can take to advance this critical effort. And you can help, too.

Report child sexual abuse material

If you see content you believe to be child sexual abuse material, or if you observe any illegal activity involving children while you are using any Verizon service, report it.

Please send an email to abuse-csam@verizon.com.

You also can make a report directly to the National Center for Missing and Exploited Children through www.CyberTipline.org or by calling 1-800-843-5678.

Want to learn even more about Verizon’s efforts to combat online child exploitation?