Raising children has never been easy. But today’s parents face new challenges and opportunities that previous generations never could have imagined. As technology continues to transform every facet of our lives, Verizon is committed to serving parents through products and services that empower them to make the best decisions for their kids. Read more about Verizon’s investments in digital safety and parental education in the Q&A below.

What resources does Verizon offer to help parents learn more about digital safety?

Verizon’s Parenting in a Digital World portal contains information and advice about technology for parents of children of all ages. Busy parents can quickly find practical advice on topics that range from screen time for children under 2 to teen driver safety. Information on the portal is carefully vetted and comes from a variety of expert sources, including the Family Online Safety Institute.

How do Verizon’s products and services empower parents to make the best choices for their kids?

Verizon understands that no two families are alike. So Verizon gives parents the power to customize their child’s digital experience through robust parental controls and differentiated product offerings.

To learn more about Verizon’s parental controls, check out Verizon’s Smart Family tools.

To learn more about Verizon’s product offerings designed with kids in mind, including GizmoWatch and Hum, check out Verizon’s Family Tech page.

What is Verizon doing to combat online child exploitation?

Verizon recognizes that we have an important role to play in combating the use of the internet to exploit children. As a leading provider of internet access services and cloud storage we understand that the same tools that empower our customers to communicate with family and friends and safeguard their digital memories can also be misused to disseminate child sexual abuse material.

Verizon’s work to combat online child sexual abuse and exploitation begins with close partnerships with two exceptional organizations on the front lines of the fight: the National Center for Missing and Exploited Children (NCMEC) and the Technology Coalition.

Verizon is a Protector level sponsor of NCMEC. To further support NCMEC’s mission, Verizon launched an innovative program to amplify NCMEC’s voice by donating $2 million in digital advertising. This donated media has been used by NCMEC to broadcast alerts about missing children, educate the public about child safety, and to spread the word about NCMEC’s vital work. 

Verizon also serves on the Board of Directors of the Technology Coalition, the leading industry working group fighting online child exploitation. Through our work with the Technology Coalition, Verizon has helped enable “Project Protect” — an ambitious and multifaceted plan to eradicate online child sexual exploitation and abuse.

In addition to our strong partnerships, Verizon has made large investments to protect our platforms from child predators, including:

  • Scanning images uploaded to Verizon Cloud with PhotoDNA — technology that enables us to match uploaded images against databases of known child sexual abuse material;
  • Human reviewers who evaluate the material flagged by our scanning technology and take action on user reports of child sexual abuse material. All confirmed child sexual abuse material is reported to the National Center for Missing and Exploited Children (NCMEC), which acts as a clearinghouse for law enforcement.

We are always looking for further steps we can take to advance this critical effort. And you can help, too.

Report child sexual abuse material

If you see content you believe to be child sexual abuse material, or if you observe any illegal activity involving children while you are using any Verizon service, report it.

Please send an email to abuse-csam@verizon.com.

You also can make a report directly to the National Center for Missing and Exploited Children through www.CyberTipline.org or by calling 1-800-843-5678.

Want to learn even more about Verizon’s efforts to combat online child exploitation?