Home internet
FAQs

The FCC broadband map indicates what's available in your area. In addition, you can see which Verizon service is available for your specific address by checking your address.

Getting Verizon Home Internet is easy. You can order online or visit a Verizon store.

Yes you can get your own Verizon internet in a home that already has internet. But first you'll need to check your address to see what's available to you. When you’re ready to sign up, be sure to choose the option for roommates.

No, home internet service is tied to the address you used to sign up, so it won't work at another location. If you're looking for internet on the go, you have different options available to you. Turning on your phone's Wi-Fi hotspot will allow you to connect devices such as your laptop or tablet to your mobile service. If your phone is not hotspot-enabled, or your data plan is not sufficient, you can opt for a portable router. You can also always connect to free Wi-Fi at community locations and businesses in your area.

Verizon is continually adding more areas that are eligible for Verizon Home Internet. Check your address to see availability in your area.

Verizon offers three different options for home internet. First, there's 5G Home Internet, the fast, simple wireless home internet powered by 5G Ultra Wideband.* It gives you the powerful network performance and speed you need. Next is LTE Home Internet, a broadband internet service that brings the Verizon 4G LTE network to your residence. It's available in certain areas where Verizon 5G Home and Verizon Fios are not yet available. With LTE Home Internet, you can stream video and enjoy no data limits.** And finally, there's Fios Internet. It's a 100% fiber-optic network that delivers lightning-fast internet speeds to millions of homes in the mid-Atlantic and New England. Fios uses fiber optics to transmit data at the speed of light, providing a fast internet connection with powerful bandwidth for multiple devices. Verizon offers matching download and upload speeds on most Fios plans to ensure great performance when you're video chatting, gaming and sharing large files or images.

*5G Home/LTE Home Internet services provided through cellular network; speeds vary due to factors affecting cellular networks

**Consumer data usage is subject to the usage restrictions set forth in Verizon's terms of service; visit: https://www.verizon.com/support/customer-agreement/ for more information about 5G Home and LTE Home Internet or https://www.verizon.com/about/terms-conditions/verizon-customer-agreement for Fios internet.

Promotional pricing often has a short-term expiration date. Verizon, however, offers a multi-year price guarantee for Verizon Home Internet depending on the plan you choose. Before your price guarantee period is over, you'll be provided advance notice of pricing changes, if any.

If you're looking to increase the speed of your current service, you can upgrade your plan or try updating out-of-date equipment. If your speeds are still not fast enough with updated equipment, it may be time to upgrade your service. Internet packages can be tiered, with different upload and download speeds, and even additional hardware, such as Wi-Fi extenders. More than ever before, faster internet options are becoming increasingly available to people all over the world — even those in more rural areas. Be sure to check your address to see what services are available.

Yes, Verizon offers Digital Secure, an all-in-one suite of privacy and security tools for your mobile devices and home computers. It can help safeguard your internet connection and personal data with anti-virus, anti-malware and identity theft protection.

Yes, internet providers are able to see much of your history. If you visit an encrypted site, your provider will only see basic information, like the domain name and which browser you're using. If the site isn't encrypted, the provider is able to get detailed information such as which specific pages you visited, what you've searched for and more.

Yes, providers are able to block you from specific sites. How? Through use of firewalls, Domain Name Server (DNS) filters, deep packet inspection (DSI) and more.

Cookies are little pieces of information intended to help sites create more personalized experiences. They also remember information, such as your username or birthday, so you don't have to continually enter it. But cookies can be used to track your browsing. First-party cookies, used by a specific site to enhance its experience, are usually safer. Third-party cookies have more risk as they can track you over multiple sites. You can manage your cookies through your browser settings or through a specific site.

Internet data is stored on servers at data centers around the world. Your computer connects to each of these data hubs to pull the information you’re looking for.

Unfortunately, yes. But there are some simple ways you can help protect yourself, like creating a strong password and ensuring you change it frequently, making sure the wireless network encryption is turned on for your router and ensuring your network is hidden, to name a few.

Verizon Home Internet is dedicated to a specific physical location, so you won't be able to use this service in your RV. If you're looking to connect to the internet in an RV, you'll need to set up a hotspot plan.

Internet lines can be placed on poles above ground or buried underground. Verizon usually builds internet lines underground, but it depends on your area. Placing wires and cables underground protects them from elements that can damage the wires, like bad weather.

Yes, You don't have to have a landline or a Verizon mobile phone account to subscribe to 5G Home Internet or LTE Home, where available. But if you do, you could qualify for additional discounts.

Yes, Verizon offers wireless home broadband internet connectivity. And you can get it without an expensive television package if you don't want one. LTE Home, for example, utilizes Verizon's award-winning 4G LTE network. 5G Home also connects to Verizon's 5G Ultra Wideband for outstanding performance for your home and business,without the wired connections. Plus, self-installation is easy with 5G Home and LTE Home.

Looking for internet service that isn't tied to a bulky modem? Hotspots have modems and routers integrated into a device small enough to take with you. You can use built-in hotspots on your smartphone, or buy a dedicated hotspot.

The FCC currently defines high speed broadband internet as minimum 25 Mbps download speed/ 3 Mbps upload speed, but in the Infrastructure Investment and Jobs Act of 2022, Congress set 100 Mbps/20 Mbps as a target for internet speed that is available to everyone. As the average number of devices per household goes up, higher speed connections are important for everyone to have the internet access they need.

Verizon Home Internet offers a variety of internet speed plans across the United States. Fios service is available in the mid-Atlantic and Northeast, while we've rolled out 5G Home Internet and LTE Home Internet in more and more places across the country. To find out if Verizon offers internet service at your address, check your availability.

The cost of internet will depend on which plan you select. If you need a faster connection, your plan will likely cost more compared to a slower connection. To determine the optimal speed for you, examine how many people will use your home internet, what kinds of devices will be using it, and how many. Verizon almost always has deals and discounts on home internet to help keep your monthly cost affordable.

You decide. Verizon Home Internet has expanded across the country recently, reaching areas never before possible. We're giving consumers more options for internet providers in hundreds of locations, so you can decide what internet service best fits your needs.

Verizon participated in ACP, the Affordable Connectivity Program, while the program was active prior to the last fully funded month of April 2024. Verizon now provides reduced-cost internet to eligible new or existing home Internet customers who have qualified for Lifeline, SNAP, WIC, and other assistance programs within 180 days of application or received a Federal Pell Grant within the past year with our Verizon Forward program. Qualifying customers receive a service discount on their Fios, 5G Home or LTE Home Internet plan price. Learn more here.