Color
Black
Meet the TCL LINKZONE 5G UW– the super-fast and efficient mobile hotspot that allows you to create your own secure Wi-Fi network so you can work, play, and stream on the go. Built with an intuitive design and equipped with a 4500mAh battery¹, plus On The Go (OTG) reverse-charging² technology that lets you charge your other devices. And, when paired with Verizon's 5G UW³ network, it's a best-in-class ultra-fast 5G experience.
Reviews
2.7
2.7 out of 5 rating
18 reviews
38% of reviewers recommend this product.
Device is working as expected
3 out of 5 rating
Doug . 4 months ago
Yes, I'd recommend this product.
The problem is not with the device. Verizon did not set this up on their end prior to shipping out. The device did not activate as it should of when it arrived and I followed the instructions in the device box. Had to start a chat to get help with Verizon. Verizon dropped the ball again. Very frustrating.
The Hotspot is great. Customer Care is Awful!
4 out of 5 rating
Flood . 6 months ago
The device is fine, trying to get it set up through Customer Care was an absolute nightmare. So incredibly frustrating, after 3 hours on the phone, trying to get my account right (you disconnected my phone line, charged me 3x for Netflix and took off all of my protections), I finally went into the Livonia Store. Allan was incredibly helpful and it only took 30 minutes. Your Customer Care Team really needs to be trained and/or fired. Furthermore, I gave some Pamela lady 5 stars, she is the one that charged me three times for Netflix.
TCL/Alcatel Mobile - 6 months ago
We sincerely apologize for the frustration you experienced while setting up your account. While we’re glad to hear that your device is functioning correctly, we deeply regret the challenges you faced with Customer Care. It’s great to know that a team member at the store was able to assist you efficiently. If you encounter any difficulties while setting up the device, please don’t hesitate to reach out. - Kevin.- Battery life and charge cycles vary with use, settings, and other factors; actual results may vary.
- Requires On-The-GO (OTG) cable, sold separately.
- 5G Ultra Wideband available in select areas. 5G Nationwide available in 2700+ cities.
- 16 Devices per band, up to 32 devices.
slide 1 of 5, High-speed 5G Internet.
Design
Colors
Black
Length
5.94 in
Notable Materials
Ethernet port
Width
2.83 in.
Depth
.71 in.
Weight
7.4 ounces
Charging Port
USB Type-C
Network
4G
2,4,5,12,13,46,48,66, LTE Cat 19
Wi-Fi
802.11 a/b/g/n/ax, 2.4GHz and 5GHz
SAR
1.36 W/Kg (body)
Global & Roaming Network
B1/B3/B7/B20/B28, n257
5G Nationwide
n2/n5/n46/n48/n66
5G Ultra Wideband
n260/n261 (high-band / mmWave) | n77 (mid-band / C-band)
Battery
Standby Time
18 Days
mAh (per hour)
4500mAh (Removable)
Usage Time
9 Hours
Removable battery
Yes
Power source
9V 2A (18W)
Performance
Storage
1GB ROM | 1GB RAM
Operating System
Linux 5.4
Display
Screen Size
2.4 touch display
Screen Type
TFT color Touchscreen
SKU#
SKU#
TCL-MW513U
What's in the box
- TCL LINKZONE 5G UW
- USB Type-C cable and wall charger
- 4500mAh battery (removable)
- Quick reference guide
- Pre-installed SIM card
- Warranty and safety information
- Battery life and charge cycles vary with use, settings, and other factors; actual results may vary.
- Requires On-The-GO (OTG) cable, sold separately.
- 5G Ultra Wideband available in select areas. 5G Nationwide available in 2700+ cities.
- 16 Devices per band, up to 32 devices.
TCL LINKZONE 5G UW Prepaid Reviews
Device is working as expected
3 out of 5 rating
Doug . 4 months ago
Yes, I'd recommend this product.
The problem is not with the device. Verizon did not set this up on their end prior to shipping out. The device did not activate as it should of when it arrived and I followed the instructions in the device box. Had to start a chat to get help with Verizon. Verizon dropped the ball again. Very frustrating.
The Hotspot is great. Customer Care is Awful!
4 out of 5 rating
Flood . 6 months ago
The device is fine, trying to get it set up through Customer Care was an absolute nightmare. So incredibly frustrating, after 3 hours on the phone, trying to get my account right (you disconnected my phone line, charged me 3x for Netflix and took off all of my protections), I finally went into the Livonia Store. Allan was incredibly helpful and it only took 30 minutes. Your Customer Care Team really needs to be trained and/or fired. Furthermore, I gave some Pamela lady 5 stars, she is the one that charged me three times for Netflix.
TCL/Alcatel Mobile - 6 months ago
We sincerely apologize for the frustration you experienced while setting up your account. While we’re glad to hear that your device is functioning correctly, we deeply regret the challenges you faced with Customer Care. It’s great to know that a team member at the store was able to assist you efficiently. If you encounter any difficulties while setting up the device, please don’t hesitate to reach out. - Kevin.Too new to review
3 out of 5 rating
Phil C . 8 months ago
Only had this for 2 weeks. Quite a bit bulkier than my orbic. Too new to review. It powers on and it works. Check back in a year for a better review
it's terrible
2 out of 5 rating
Kevin . 10 months ago
poorly made for the cost, on 2nd unit in 14 months, both units shut down and restart so you can't stream movies very good
buy a cheaper unit that way you're not out as much money
TCL Expert - 10 months ago
Hello. Thank you for your feedback. If your unit is shutting down, you may have a sleep timer on. In the menu, you can change the Sleep Mode settings, the amount of time to remain on or to never sleep. Also, if you do plug the device continuously, the charging cycle will stop charging after a 16-hour period and will only recharge the battery between 50-60% to increase the life of the battery. If you do need to charge the battery to 100% before traveling, simply turn off the device to charge it. Hope this helps. - Kevin.Portable WiFi Hot Spot
5 out of 5 rating
Kerry D . 10 months ago
Yes, I'd recommend this product.
I have to work at times in an area without WIFi. This unit helps me work for 8 hours. This unit allows me to work remotely when I otherwise couldn’t.
Bad experience
1 out of 5 rating
Perez . 10 months ago
Don't bother spending that money; it's not worth it. The reception is a lot worse than a phone.
TCL/Alcatel Mobile - 10 months ago
Sorry to hear that. Please try again in a different location as there can be interference in your surroundings. If there is 4G or 5G service in your area, it should provide you with good a connection. If you're still not getting the data service, you may want to check your plan. Prepaid service may be limited, and you may need to upgrade your plan. - Kevin.Poor customer service and can’t use it.
1 out of 5 rating
Lafe . 1 year ago
Terrible customer service. Can’t even use the hot spot because it says I have to take it into the store before I can activate it. As it is this is third time I ordered a hot spot and the first time it actually showed up, but I can’t even use it.
TCL Expert - 1 year ago
Hello. Sorry to hear that. The device should work with an activated SIM card, unless your SIM card didn't have the correct plan. You do need to have data plan, or you may run out of service. Hope that you're able to get it resolved at the store or with the customer representative. - Kevin.Very disappointed
1 out of 5 rating
Juancho . 1 year ago
I picked this device up from store and exchanged it for the inseego mifi the very next day
The reason is that this device would restart on its own every 3-5 minutes, I thought it was possible a defected device but turns out that other customers have had the same experience. So please don’t waste your time on ordering or going down to the store for this hotspot device. I 100% do not recommend the linkzone. I haven’t had a problem with my inseego Mifi pro, so if you’re comparing devices before purchasing just stick to anything beside the linkzone
I don’t have it
1 out of 5 rating
Crystal . 1 year ago
I haven’t even received it
TCL/Alcatel Mobile - 1 year ago
Hello, sorry to hear that. Please reach out to your point of purchase for assistance. - Kevin.Home internet
1 out of 5 rating
Nieli Mar . 1 year ago
Never worked for my home.
TCL Expert - 1 year ago
Hello. Thank you for your feedback. Your Linkzone would work like a router at home or outside of your home. Your device would need to connect to your Linkzone via the Wi-Fi connection that it is broadcasting its SSID. You can find the user manual online at: https://ss7.vzw.com/is/content/VerizonWireless/tcl-linkzone-5g-uw-tcl-mw513u-um or visit an online tutorial at: https://www.verizon.com/support/tcl-linkzone-5g-uw/. - Kevin.TCL LINKZONE 5G UW Prepaid FAQs
Zach . Nov 27, 2023
Once I buy the device do I have to add it to my plan like it’s a line?
Answer from Verizon Customer Support1 year
Any smart or basic phone from Verizon is designed to work with a Verizon number on a Verizon account (postpaid or prepaid service). If you have an account-specific question, reach out to us via our Contact Us page: https://www.verizon.com/support/contact-us/ -John