Sony LinkBuds S True Wireless Noise Canceling Earbuds
3.7 out of 5 rating
139 Reviews
Immerse yourself in your favorite tunes with the LinkBuds S True Wireless Noise Canceling Earbuds. These comfortable earbuds provide an immersive sound quality with ultra-clear calls. Premium noise cancelling filters out background noise so you can focus on the music. Listen all day with a long-lasting battery that charges in minutes. Skip songs, play and pause with the touch controls. And the IPX4 water-resistant design can stand up to your most strenuous workout.¹
¹IPX4: Withstands splashing water. Do not submerge.
All specs¹IPX4: Withstands splashing water. Do not submerge.
CA residents: see the California Proposition 65 WARNING
Reviews
3.7
3.7 out of 5 rating
139 reviews
70% of reviewers recommend this product.
The price doesn't justice for only a year of use
1 out of 5 rating
Pat71d . 11 days ago
Just passed the one year warranty and the left earbud now works only 15 minutes and the right one only an hour. I used them maybe 3 days a week for hour or hour and half to listen music. Called the support only to find out that it is out of warranty and they suggest to send the earbuds to a Sony facility (only 2 in US and none in California) on my expense without knowing how much the repair will cost. These earbuds are prone to battery problem after a year. The price does not justice for only one year use. Very disappointing.
Sony North America Support - 10 days ago
Hi Pat71d, We sincerely apologize that you are experiencing such a rapid and significant loss of battery life in your WF-LS900N earbuds so shortly after the one-year mark. We understand your frustration, especially given your light usage. We strongly recommend performing a complete initialization (factory reset) https://www.sony.com/electronics/support/articles/00278109 as this can sometimes correct internal charging errors. If the issue is not resolved after the reset, please contact our dedicated support team again. They can provide the necessary service procedures for out-of-warranty repairs and guide you through the next steps for evaluation. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
Poor Quality
1 out of 5 rating
tkuepfer . 12 days ago
I bought these 15 months ago, so just out of the warranty period, and now the battery dies in less than 20 minutes. I work in an office so there was no abuse or extreme conditions they were in. I also had connectivity issues and issues with the noise cancelling.
Sony North America Customer Support - 12 days ago
Hi tkuepfer, Thanks for reaching out to us about your Linkbuds S. We're truly sorry to hear you're running into these battery, connectivity and Noise Canceling issues. We can certainly give you some steps that often resolve these types of problems: 1) Open the Sony | Sound Connect app on your phone and make sure the earbuds have the latest firmware installed. 2) Reset and Initialize the earbuds. Find detailed instructions here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html If the issues persist after trying these steps, we recommend checking online for a local electronic repair center near you. They might be able to help you get your product back in working order. We appreciate your review of our Sony product and apologize for your experience. Warm regards, Estefanysony.com Originally posted on sony.com
Features
- Always on, automated audio
- Premium noise cancelling
- Immersive sound quality
- Ultra-clear call quality
- Long-lasting battery
- IPX4 water resistance¹
- Touch control settings
- Instant pause, instant play
- Manufacturer's 1-year limited warranty
SKU#
SKU#
WFLS900W
What's in the box
- Sony LinkBuds S True Wireless Noise Canceling Earbuds
- 5 sizes of earbud tips
- USB-C charging cable
- Warranty card
Sony LinkBuds S True Wireless Noise Canceling Earbuds Reviews
3.7
3.7 out of 5 rating
139 reviews
70% of reviewers recommend this product.
The price doesn't justice for only a year of use
1 out of 5 rating
Pat71d . 11 days ago
Just passed the one year warranty and the left earbud now works only 15 minutes and the right one only an hour. I used them maybe 3 days a week for hour or hour and half to listen music. Called the support only to find out that it is out of warranty and they suggest to send the earbuds to a Sony facility (only 2 in US and none in California) on my expense without knowing how much the repair will cost. These earbuds are prone to battery problem after a year. The price does not justice for only one year use. Very disappointing.
Sony North America Support - 10 days ago
Hi Pat71d, We sincerely apologize that you are experiencing such a rapid and significant loss of battery life in your WF-LS900N earbuds so shortly after the one-year mark. We understand your frustration, especially given your light usage. We strongly recommend performing a complete initialization (factory reset) https://www.sony.com/electronics/support/articles/00278109 as this can sometimes correct internal charging errors. If the issue is not resolved after the reset, please contact our dedicated support team again. They can provide the necessary service procedures for out-of-warranty repairs and guide you through the next steps for evaluation. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
Poor Quality
1 out of 5 rating
tkuepfer . 12 days ago
I bought these 15 months ago, so just out of the warranty period, and now the battery dies in less than 20 minutes. I work in an office so there was no abuse or extreme conditions they were in. I also had connectivity issues and issues with the noise cancelling.
Sony North America Customer Support - 12 days ago
Hi tkuepfer, Thanks for reaching out to us about your Linkbuds S. We're truly sorry to hear you're running into these battery, connectivity and Noise Canceling issues. We can certainly give you some steps that often resolve these types of problems: 1) Open the Sony | Sound Connect app on your phone and make sure the earbuds have the latest firmware installed. 2) Reset and Initialize the earbuds. Find detailed instructions here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html If the issues persist after trying these steps, we recommend checking online for a local electronic repair center near you. They might be able to help you get your product back in working order. We appreciate your review of our Sony product and apologize for your experience. Warm regards, Estefanysony.com Originally posted on sony.com
Bad Battery Quality
2 out of 5 rating
KaylaS . 20 days ago
Been good until recently. Had these for a little over a year when the right buds battery started failing to hold a charge. Really disappointing for a higher end and spendy product.
Many others have this issue that Sony will not cover. *See Reddit
Good news is a local repair shop could change the battery
Sony North America Customer Support - 20 days ago
Hi there, Thanks so much for taking the time to share your experience with your LinkBuds S. We really appreciate you bringing this to our attention, and we're genuinely sorry to hear that the battery in your right earbud started having issues after only a year. Before looking at a repair, let's run through a couple of basic troubleshooting steps to try to fix this problem: 1) Initialize the earbuds: This returns the earbuds to their factory settings and often fixes unexpected issues. You can find the steps to initialize the Linkbuds S here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html 2) Update the Firmware: Always make sure your earbuds have the latest firmware installed via the Sony | Sound Connect app. If those steps don't resolve the issue and the right earbud still isn't holding a charge, then a physical repair might be necessary. We suggest contacting our authorized service center, Encompass, for repair services. They are equipped to handle Sony products. You can find their contact information and begin the repair process here: https://sony.encompass.com/parts-accessories/Sony-Repair-Services If Encompass isn't able to assist or the process doesn't work out for you, checking with any other local servicer near you, as you mentioned, is a smart move to get your earbuds back to full working order quickly. We appreciate your review of our Sony product and apologize for your experience. Sincerely, Estefanysony.com Originally posted on sony.com
Poor Lifespan
3 out of 5 rating
ZbLog . 1 month ago
Satisfied with everything but the lifespan. After 21 months, a charge doesn't even last an hour.
Sony North America Customer Support - 1 month ago
Hi ZbLog, We sincerely apologize that the battery life on your LinkBuds S has dropped off so significantly. We're ready to help and would be happy to walk you through some troubleshooting steps. 1. Fully reset the earbuds. You can find the instructions here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html 2. Always make sure the firmware is completely up-to-date. https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796 3. Make sure the charging contacts on both the earbuds and inside the case are clean and dry. If you've tried these steps and the issue persists, your next step would be to look into a repair. For official Sony repair service, we recommend reaching out to Encompass Supply Chain Solutions, which is our authorized service partner. You can find their repair services information here: https://sony.encompass.com/parts-accessories/Sony-Repair-Services If Encompass is unable to assist with the repair, you may also look into other options. Check your local Yellow Pages business directory for other electronic repair services near you that might be able to help. Thanks for considering Sony and for bringing this to our attention. Sincerely, Estefanysony.com Originally posted on sony.com
El peor error, comprar productos SONY.
1 out of 5 rating
Silvia Elena . 1 month ago
En febrero 20 de 2023 compre un LINKBUDS S MODELO YY2950 en un de almacén de confianza como Best Bay, todo era perfecto, buen sonido, cancelación de ruido excelente, y un producto confiable como SONY, con supuestos altos estándares en sonido. Al año comenzó a fallar precisamente cuando vencío la garantía de compra.
La batería comenzó a agotarse aunque decía un 100% esta se descargaba en 10 minutos, el auricular derecho se descargaba a los 5 minutos aunque señalaba que estaba en un 90%, fui al almacén y no me solucionaron, escribí a soporte de SONY, y me dieron las indicaciones pertinentes para reiniciarlo, elimine la aplicación de mi celular únicamente para ver si lo actualizaba, pero todo fue en vano.
Cundo les escribí un email, dándoles a conocer lo descontenta y lo defraudada por comprar un supuesto producto que promociona ser uno de los mejores en el mercado.
Pero no se si fue decepcionante la perdida de mi dinero al comprar un producto de tan mala calidad o la respuesta que me dieron vía email cuando solicite un teléfono, dirección o lugar donde llevarlos para que me lo repararan.
Solo lamentaron que yo estuviese tan decepcionada y que no tenían mas opciones de solución. porque yo ya había agotado todos los pasos para la restauración de la batería.
Leyendo todas las reseñas noto que no soy la única, algunos mas tienen el mismo problema que tengo con este producto.
solo le digo a las personas que quieran comprar uno de estos producto no lo hagan piénselo antes de malgastar su dinero.
si alguien desea abrir una sala de disputa para hablar sobre este estafa al vendernos un comercial que es totalmente falso, estaré pendiente.
Sony North America Customer Support - 1 month ago
Hola, Gracias por contactarnos. Comprendemos perfectamente su frustración y lamentamos enormemente la experiencia tan decepcionante que ha tenido con sus LinkBuds S. De verdad, nos apena mucho que se sienta tan defraudado con un producto de Sony, especialmente después de haber confiado en nuestra marca. Sobre su solicitud de reparación, una vez que la garantía oficial de un año expira, como es su caso con la fecha de compra, la única opción que podemos ofrecerle es el servicio de reparación a través de nuestro centro de servicio técnico autorizado. Entendemos que la respuesta previa no fue satisfactoria y pedimos disculpas por eso. Puede contactar a nuestro socio oficial de servicio, Encompass, quienes manejan este tipo de reparaciones. Puede encontrar la información de contacto y detalles sobre el proceso aquí: https://sony.encompass.com/parts-accessories/Sony-Repair-Services Ahora, si por alguna razón Encompass no puede realizar la reparación o si prefiere buscar opciones más locales, le sugerimos que revise en las Páginas Amarillas de su zona para encontrar talleres de reparación de electrónica cerca de usted. Gracias por considerar productos Sony y por su valiosa opinión. Sinceramente, Estefanysony.com Originally posted on sony.com
Surprisingly Amazing
5 out of 5 rating
Unhappypickle07 . 1 month ago
Yes, I'd recommend this product.
Just got these. They performed above expectations. Sound cancelling and quality rivial my XM4 over the ear headphones. Just a much smaller package!
Sony North America Customer Support - 1 month ago
Thank you for your fantastic review, Unhappypickle07! We are absolutely thrilled to hear that your new LinkBuds S earbuds are performing above your expectations. It's the highest compliment to know that you find the sound quality and noise canceling rivaling your WH-1000XM4 over-ear headphones, especially considering the LinkBuds S are a much smaller package designed for all-day comfort. We appreciate you choosing Sony for your portable audio needs! Best regards, Gus, Sony North America Customer Supportsony.com Originally posted on sony.com
One of the earbuds failure
1 out of 5 rating
Nagu . 1 month ago
Yes, I'd recommend this product.
I purchased the LINKBUDS S in the month of December 2023 and one of buds (left ear piece) failed after an year of working. The charging no longer lasts above an hour of use and one of them discharges rapidly within 15 minutes of usage.
Sony North America Customer Support - 1 month ago
Hello Nagu, Thank you for considering Sony products. We sincerely apologize for the battery issues you are experiencing with your WF-LS900N. This is certainly not the level of quality we strive for, and we are committed to addressing your concerns. To assist in resolving the issue of short battery life, we kindly ask you to follow these steps: 1. The available operating time is short, the battery power does not last long. For more information, please visit: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html 2. Reset the headset by following the instructions found here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html 3. Initialize the headset to restore factory settings using the guidance provided at this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html 4. Lastly, ensure that your firmware is updated to Version 4.2.1 by following the instructions here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796 If the issue persists after following these steps, your unit may require a service check. For authorized repairs and to discuss options, please contact our partner, Encompass Service Solutions: - Phone: (866) 835-1146 - Email: service@encompass.com Best regards, -Fredsony.com Originally posted on sony.com
Faulty battery
1 out of 5 rating
Jb325 . 1 month ago
Bought these just over a year ago and the left bud doesn’t stay charged for more than 20 minutes. Sony doesn’t stand behind their product
Sony North America Support - 1 month ago
Hi Jb325, We're very sorry to hear you're having significant battery issues with your WF-LS900N, and I understand your frustration. We want to get this fixed. Before considering service, please attempt these three troubleshooting steps: Clean the Contacts: Ensure the charging contacts on the earbud and case are clean for a solid connection: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000562321.html Reset: Perform a system reset to clear any temporary glitches. https://www.sony.com/electronics/support/articles/00278109 Initialize: If the reset fails, initialize the headset to restore factory settings. (This will require re-pairing). https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539654.html If the battery drain continues after these steps, please contact our support team directly to discuss service options. https://us.esupport.sony.com/support/s/support-contact?language=en_US Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
My favorite earbuds
5 out of 5 rating
Jacob . 1 month ago
Yes, I'd recommend this product.
I keep coming back to these. They're feature packed and great for the price. I've never had an issue with connectivity or the battery like I've been reading. I've had them for a little over 1 year now. I've tried the airpod pro 2, pixel buds pro 2, Sony xm5, soundcore earbuds. I keep coming back to these. Their lightweight, compact, comfortable, and good enough for the price. These have been through the wash and they still work. My only complaint is that the battery only lasts about 6 hours with transparency mode on. I wish I could get through a full day of work.
Bluetooth connectivity is a joke
1 out of 5 rating
Paid too much . 2 months ago
Have owned for 2 years. Sound quality is fine but Bluetooth connectivity is absolutely pitiful. Effective range of about 2.5 feet and will disconnect constantly in any sort of crowded environment like the gym or subway.
Sony North America Customer Support - 2 months ago
Hi there, Thank you for reaching out. We're sorry to hear you're having so much trouble with the Bluetooth connectivity on your LinkBuds S. Here are some quick things you can try to improve the connection: 1. Bluetooth signals can get crowded in busy spots, especially with lots of devices around. If possible, keep your phone or device as close to the earbuds as you can, with no thick walls or metal objects in between. 2. Make sure your earbuds and the device you’re using have the latest software updates. To update your LinkBuds S, just check out the instructions in this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796 3. Try resetting your earbuds to their factory settings by following the instructions at this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html We hope these steps help, but if the issue continues, your unit may need to be repaired. Since the unit comes with a 1-year warranty and you've had them for two years, the repair would be out of warranty. You can get the unit repaired with our authorized service center, Encompass and find their contact information here: https://sony.encompass.com/parts-accessories/Sony-Repair-Services Thanks for considering Sony and for bringing this issue to our attention. Sincerely, Estefanysony.com Originally posted on sony.com
Sony LinkBuds S True Wireless Noise Canceling Earbuds FAQs
Mike . Mar 17, 2024
has the battery issue been resolved?
Answer from Verizon Customer Support1 year
Please reach out to manufacturer for more information. ~Peter
Tim Wms . Sep 24, 2023
Do these ear buds come with a case ? How are they going to charge
TxHolly . Sep 18, 2023
Can you answer calls with these?
Alexa enabled . Aug 8, 2023
Are these buds Alexa enabled?