Reviews
3.4
7 reviews
57% of reviewers recommend this product.
Disappointed
princessbunky . 1 year ago
Motorola Customer Care - 1 year ago
Hi princessbunky, we're sorry to hear that the screen of your device isn't responsive. Don't worry, we're here to help you fix this concern. Have you checked if you are using the latest software version of your device? To check this, go to Settings > System > Advanced > System updates. Ensure that all apps are updated too. You may also try restart your phone, sometimes, a simple restart can resolve minor software glitches. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Temperamental at Times, But Still Processes
Alexei . 1 year ago
Motorola Customer Care - 1 year ago
Hi Alexei, We're glad to hear that you're happy to have updated technology. We understand your frustration with the camera not being ready at crucial moments, and we'll take note of your feedback regarding updating apps and keeping the cache clean. It's great to know that the phone charges fast and maintains its charge well. We appreciate your insight into the functionality of the device, even if you haven't used the fingerprint reader. If you have any further feedback or questions in the future, feel free to reach out. We're here to help! -Mitch
- Based on a median mixed usage profile, actual battery life will vary.
- Available user storage is less due to many factors, including operating system, software and functions utilizing part of this capacity; may change with software updates.
- Water-repellent design creates a barrier to help protect against moderate exposure to water such as accidental spills, splashes or light rain. Not designed to be submerged in water, or exposed to pressurized water, or other liquids; may diminish over time. Not waterproof.
- Supports up to 512GB microSD card, microSD cards sold separately. Content with DRM restrictions may not be able to be moved to the card.
Design
Depth
0.37 in
Width
3.01 in
Height
6.58 in
Screen
6.5”, IPF TFT LCD, HD+ (1600x720), 269 ppi
Charging Port
Type-C port (USB 2.0)
Colors
Navy Blue
Eco-Certifications
UL
Weight
7 oz
Notable Materials
Plastic
Accessibility
Auditory
TTY compatible, hearing aid T-coil Coupling
Voice Assistant
Google Assistant, Gemini
Mobility
NFC technology, speech-to-text, voice recognition for dialing, Personal assistant/voice control
HAC
M3T3, TTC compatible
Visual
TTS compatible, haptic feedback, Audible Cues for Enhancements, Screen Reader, Screen Magnifier, Braille Display support, Supports Accessibility API’s, Audible cues for calls, power and battery.
Battery
Standby Time
39.5 days
mAh (per hour)
5000mAh
Usage Time
3 days
Fast Charge
10w rapid charger in box
Network
4G
B1, B2, B3, B4, B5, B7, B8, B12, B13, B17, B25, B26, B38, B41, B41 HPUE, B66, B71
Wi-fi
802.11 a/b/g/n/ac 2.4GHz & 5GHz
SAR
Head: 1.19 W/kg | Body-worn: 1.44 W/kg
Global & Roaming Network
GSM/UMTS Quad Bands
FCC ID
IHDT56ZP5
World Device
Works in over 200 countries depending on your plan.
Camera
Front Camera
5MP (f/2.4, 1.12um)| Special features: Auto smile capture, Burst Shot, Active Photos, Live Filter, Spot color, Gesture Selfie, HDR
Rear Camera
16MP Triple Camera System |Special features: Smart Composition, Timer, Active Photos, Portrait Mode, Spot Color, Live Filter, Google LensTM integration, Panorama
Video
Front camera video capture FHD (30fps), front camera video software Hyperlapse video | Rear camera video capture = Main: FHD (30fps) Macro:HD (30fps)
Performance
Bluetooth
Bluetooth 5.0
Processor
MediaTek Helio G37
OS
Android 12
Expandable Memory
Yes, up to 512GB micro SD card expandable
Memory/Storage
3GB memory | 32GB built-in storage
Hotspot
Yes
Security
Face recognition
Display
Refresh Rate
90Hz
Aspect Ratio
20:9
SKU#
SKU#
MOTXT22711PP
What's in the box
- Charger and USB cable
- SIM tool
- Guides
- Based on a median mixed usage profile, actual battery life will vary.
- Available user storage is less due to many factors, including operating system, software and functions utilizing part of this capacity; may change with software updates.
- Water-repellent design creates a barrier to help protect against moderate exposure to water such as accidental spills, splashes or light rain. Not designed to be submerged in water, or exposed to pressurized water, or other liquids; may diminish over time. Not waterproof.
- Supports up to 512GB microSD card, microSD cards sold separately. Content with DRM restrictions may not be able to be moved to the card.
Motorola moto g play - 2023 Prepaid Reviews
Disappointed
princessbunky . 1 year ago
Motorola Customer Care - 1 year ago
Hi princessbunky, we're sorry to hear that the screen of your device isn't responsive. Don't worry, we're here to help you fix this concern. Have you checked if you are using the latest software version of your device? To check this, go to Settings > System > Advanced > System updates. Ensure that all apps are updated too. You may also try restart your phone, sometimes, a simple restart can resolve minor software glitches. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Temperamental at Times, But Still Processes
Alexei . 1 year ago
Motorola Customer Care - 1 year ago
Hi Alexei, We're glad to hear that you're happy to have updated technology. We understand your frustration with the camera not being ready at crucial moments, and we'll take note of your feedback regarding updating apps and keeping the cache clean. It's great to know that the phone charges fast and maintains its charge well. We appreciate your insight into the functionality of the device, even if you haven't used the fingerprint reader. If you have any further feedback or questions in the future, feel free to reach out. We're here to help! -Mitch
wdym bye its awful its great
manongoogle . 1 year ago
Motorola Customer Care - 1 year ago
Thank you for purchasing our phone, Manongoogle. We appreciate you taking the time to give us positive feedback. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch
This upgrade was a downgrade
no_moto . 1 year ago
Motorola Customer Care - 1 year ago
We apologize for the inconvenience no_moto, It is unacceptable for us to have provided you with a poor experience. To assist you better, could you please share with us more information regarding when this issue first occurred and the steps you have taken to resolve it? May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Meanwhile, you can also try resetting your app preferences. This will reset your notification settings and default apps, but your data will remain intact. Simply go to Settings > Apps & Notifications > See all apps > Menu (three dots on the top right) > Reset app preferences. Please keep us updated on how this goes for you. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Nice phone, but half the memory advertised.
RemyEsco . 2 years ago
Motorola Customer Care - 2 years ago
Thank you for purchasing this phone, RemyEsco. Glad that you gave us 3 stars. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Motorola moto g play - 2023 Prepaid FAQs
Kathy . Mar 1, 2024
Dooesthe phone come in any other color?
Hi Kathy, Thank you for your inquiry and interest in our product. We recommend checking with Verizon for the most up-to-date information on available colors for the Moto G Play or any other specific models .-Mitch
5G compatible . Aug 26, 2023
Is this phone able to work on the 5G network?
Thank you for expressing an interest in our product. No, the Moto G Play 2023 phone doesn't support a 5G network. You can check the link for our 5G devices here: https://www.motorola.com/us/smartphones-5g. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
goku . Aug 2, 2023
I have a SIM card and I wanted to buy Verizon phone. Will purchasing just the phone work ?
Thank you for expressing an interest in our product. This Moto G Play 2023 should work with Verizon. We suggest contacting them to confirm and for further assistance. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
To purchase a device with Verizon, you must be starting service or have an existing service plan with Verizon. If you have an account-specific question, reach out to us via our Contact Us page: https://www.verizon.com/support/contact-us/ -John
Maur . Jul 11, 2023
how do I reply, how do I ask you a question? Don't knpw how to chat on this.
Pay touch . Jun 7, 2023
Dose it have wallet pay
Hi Pay touch, We appreciate you showing interest in our product. The device does not support NFC. However, you can download a third-party application to enjoy wallet pay. Though we cannot assure third-party apps, many users have said that Google Wallet has worked well for this. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Belle
Yoko . Apr 19, 2023
does this phone have wifi calling capability?
Thank you for your inquiry and interest in our product, Yoko. I'm afraid to inform you that the Moto G Play 2023 phone does not support wifi calling for the Verizon network. This feature is carrier-dependent. You can check the link to see all compatible carriers that support the wifi calling feature here: https://www.motorola.com/us/smartphones-moto-g-play-gen-2/p?skuId=856. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Yes, it does. Here is how to turn it on/off: https://www.verizon.com/support/knowledge-base-237857/#:~:text=Submit-,MOTO%20G%20PLAY%20(2021)%20%2D%20Turn,Wi%2DFi%20Calling%20On%20%2F%20Off&text=When%20turned%20on%2C%20Wi%2DFi,is%20turned%20on%20and%20connected. ~Maria