Motorola moto g play - 2023 Prepaid

Color

Navy Blue

Storage

32GB

Are you a new or existing customer?

Total device cost

Retail Price

Overview

Meet the moto g play - 2023, the smartphone that allows you to create and view more of what you want, on the go. Unleash your inner content creator and experience remarkably clear and fluid images on a 6.5” display. Enjoy up to three days of battery life¹ without having to worry about stopping to charge. You can also store the memories that matter with expandable storage space, and keep your smartphone safe from occasional spills and splashes with a water-repellant³ design. Pair the moto g play - 2023 with Verizon, the network America relies on.

Reviews

3.4

7 reviews

57% of reviewers recommend this product.

Disappointed

princessbunky . 1 year ago

My old Moto was a good phone but was bginning to have problems so I replaced it with this one. Hate it! It doesn't respond well to the touch (i.e. have to tap multiple times to end a call) and it does unexpected things like when I tap an email to open it the phone archives the message. It has also archived text messages when tapped to open. Screen edges are nearly inoperable. Really struggle to get the text "send" to work. Heading to the store to buy something else.

Motorola Customer Care - 1 year ago

Hi princessbunky, we're sorry to hear that the screen of your device isn't responsive. Don't worry, we're here to help you fix this concern. Have you checked if you are using the latest software version of your device? To check this, go to Settings > System > Advanced > System updates. Ensure that all apps are updated too. You may also try restart your phone, sometimes, a simple restart can resolve minor software glitches. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

Temperamental at Times, But Still Processes

Alexei . 1 year ago

Yes, I'd recommend this product.

I was just really happy to have tech that was not 5 years old! If you rely on your device for taking pictures, make sure the camera is active. I lost a few spur of the moment pics because the cam wasn't ready when I was. Frustration! You will want to update apps one at a time and keep the cache clean so the processors don't overload. Charges fast and keeps a charge. I don't use the fingerprint reader so I can't offer any feedback with that, but everything else seems to function. You really notice when there is poor connectivity! Good choice for the price range.

Motorola Customer Care - 1 year ago

Hi Alexei, We're glad to hear that you're happy to have updated technology. We understand your frustration with the camera not being ready at crucial moments, and we'll take note of your feedback regarding updating apps and keeping the cache clean. It's great to know that the phone charges fast and maintains its charge well. We appreciate your insight into the functionality of the device, even if you haven't used the fingerprint reader. If you have any further feedback or questions in the future, feel free to reach out. We're here to help! -Mitch MotorolaMobility

Based on a median mixed usage profile, actual battery life will vary.
Available user storage is less due to many factors, including operating system, software and functions utilizing part of this capacity; may change with software updates.
Water-repellent design creates a barrier to help protect against moderate exposure to water such as accidental spills, splashes or light rain. Not designed to be submerged in water, or exposed to pressurized water, or other liquids; may diminish over time. Not waterproof.
Supports up to 512GB microSD card, microSD cards sold separately. Content with DRM restrictions may not be able to be moved to the card.

Specs

Design

Depth

0.37 in

Width

3.01 in

Height

6.58 in

Screen

6.5”, IPF TFT LCD, HD+ (1600x720), 269 ppi

Charging Port

Type-C port (USB 2.0)

Colors

Navy Blue

Eco-Certifications

Weight

7 oz

Notable Materials

Plastic

Accessibility

Auditory

TTY compatible, hearing aid T-coil Coupling

Voice Assistant

Google Assistant, Gemini

Mobility

NFC technology, speech-to-text, voice recognition for dialing, Personal assistant/voice control

HAC

M3T3, TTC compatible

Visual

TTS compatible, haptic feedback, Audible Cues for Enhancements, Screen Reader, Screen Magnifier, Braille Display support, Supports Accessibility API’s, Audible cues for calls, power and battery.

Battery

Standby Time

39.5 days

mAh (per hour)

5000mAh

Usage Time

3 days

Fast Charge

10w rapid charger in box

Network

B1, B2, B3, B4, B5, B7, B8, B12, B13, B17, B25, B26, B38, B41, B41 HPUE, B66, B71

Wi-fi

802.11 a/b/g/n/ac 2.4GHz & 5GHz

SAR

Head: 1.19 W/kg | Body-worn: 1.44 W/kg

Global & Roaming Network

GSM/UMTS Quad Bands

FCC ID

IHDT56ZP5

World Device

Works in over 200 countries depending on your plan.

Camera

Front Camera

5MP (f/2.4, 1.12um)| Special features: Auto smile capture, Burst Shot, Active Photos, Live Filter, Spot color, Gesture Selfie, HDR

Rear Camera

16MP Triple Camera System |Special features: Smart Composition, Timer, Active Photos, Portrait Mode, Spot Color, Live Filter, Google LensTM integration, Panorama

Video

Front camera video capture FHD (30fps), front camera video software Hyperlapse video | Rear camera video capture = Main: FHD (30fps) Macro:HD (30fps)

Performance

Bluetooth

Bluetooth 5.0

Processor

MediaTek Helio G37

Android 12

Expandable Memory

Yes, up to 512GB micro SD card expandable

Memory/Storage

3GB memory | 32GB built-in storage

Hotspot

Yes

Security

Face recognition

Display

Refresh Rate

90Hz

Aspect Ratio

20:9

SKU#

MOTXT22711PP

What's in the box

Charger and USB cable
SIM tool
Guides

Based on a median mixed usage profile, actual battery life will vary.
Available user storage is less due to many factors, including operating system, software and functions utilizing part of this capacity; may change with software updates.
Water-repellent design creates a barrier to help protect against moderate exposure to water such as accidental spills, splashes or light rain. Not designed to be submerged in water, or exposed to pressurized water, or other liquids; may diminish over time. Not waterproof.
Supports up to 512GB microSD card, microSD cards sold separately. Content with DRM restrictions may not be able to be moved to the card.

Reviews

Motorola moto g play - 2023 Prepaid Reviews

3.4

7 reviews

57% of reviewers recommend this product.

Sort by

Disappointed

princessbunky . 1 year ago

Motorola Customer Care - 1 year ago

Temperamental at Times, But Still Processes

Alexei . 1 year ago

Yes, I'd recommend this product.

Motorola Customer Care - 1 year ago

wdym bye its awful its great

manongoogle . 1 year ago

Yes, I'd recommend this product.

there is no lag and its not add supported

Motorola Customer Care - 1 year ago

Thank you for purchasing our phone, Manongoogle. We appreciate you taking the time to give us positive feedback. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

This upgrade was a downgrade

no_moto . 2 years ago

I had an earlier model moto g (2020) and it was starting to have performance issues. I upgraded to the 2023 model to improve performance. The reviews were part of my reason for selecting this device, I must say this phone disappoints me daily. Extreme lag with every app, including messaging and the internet. I often have to close out and go back into the app several times to get it to load. I also get the "wait" or "close app" message a lot. It doesn't matter what I am trying to open it happens with all of them. I took a lot of the junk apps off when I bought it (news sites, games). I keep my cache cleared too. I'm on Verizon and I also have wi-fi. The common denominator wherever I am using this device is the device....I've had this device less than 3 months and already have to replace it. It will not be with another moto. I hope this review spares someone else the waste of money, time, and poor performance.

Motorola Customer Care - 2 years ago

We apologize for the inconvenience no_moto, It is unacceptable for us to have provided you with a poor experience. To assist you better, could you please share with us more information regarding when this issue first occurred and the steps you have taken to resolve it? May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Meanwhile, you can also try resetting your app preferences. This will reset your notification settings and default apps, but your data will remain intact. Simply go to Settings > Apps & Notifications > See all apps > Menu (three dots on the top right) > Reset app preferences. Please keep us updated on how this goes for you. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

Nice phone, but half the memory advertised.

RemyEsco . 2 years ago

It's a better phone than I had. It only has 32gb of memory though, not 64 as advertised.

Motorola Customer Care - 2 years ago

Thank you for purchasing this phone, RemyEsco. Glad that you gave us 3 stars. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

FAQs

Motorola moto g play - 2023 Prepaid FAQs

Sort by

Kathy . Mar 1, 2024

Dooesthe phone come in any other color?

Answer from Motorola Customer Care1 year

Hi Kathy, Thank you for your inquiry and interest in our product. We recommend checking with Verizon for the most up-to-date information on available colors for the Moto G Play or any other specific models .-Mitch

Was this answer helpful?

Answer from Verizon Customer Support1 year

Motorola moto g play - 2023 Prepaid only available in Navy Blue. Endless color options when selecting a protective case.

Was this answer helpful?

5G compatible . Aug 26, 2023

Is this phone able to work on the 5G network?

Answer from Motorola Customer Care2 years

Thank you for expressing an interest in our product. No, the Moto G Play 2023 phone doesn't support a 5G network. You can check the link for our 5G devices here: https://www.motorola.com/us/smartphones-5g. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Was this answer helpful?

Answer from Verizon Customer Support2 years

This device is not 5G Compatible. ~Jesse

Was this answer helpful?

goku . Aug 2, 2023

I have a SIM card and I wanted to buy Verizon phone. Will purchasing just the phone work ?

Answer from Yess1 year

Yess

Was this answer helpful?

Answer from Motorola Customer Care2 years

Thank you for expressing an interest in our product. This Moto G Play 2023 should work with Verizon. We suggest contacting them to confirm and for further assistance. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Was this answer helpful?

Answer from Verizon Customer Support2 years

To purchase a device with Verizon, you must be starting service or have an existing service plan with Verizon. If you have an account-specific question, reach out to us via our Contact Us page: https://www.verizon.com/support/contact-us/ -John

Was this answer helpful?

Maur . Jul 11, 2023

how do I reply, how do I ask you a question? Don't knpw how to chat on this.

Answer from Motorola Customer Care2 years

Hi Maur, Thank you for posting. Please send us an email at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch

Was this answer helpful?

Pay touch . Jun 7, 2023

Dose it have wallet pay

Answer from Motorola Customer Care2 years

Hi Pay touch, We appreciate you showing interest in our product. The device does not support NFC. However, you can download a third-party application to enjoy wallet pay. Though we cannot assure third-party apps, many users have said that Google Wallet has worked well for this. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Belle

Was this answer helpful?

Answer from Verizon Customer Support2 years

Yes you can use Google wallet with this device. -Joe

Was this answer helpful?

Yoko . Apr 19, 2023

does this phone have wifi calling capability?

Answer from Motorola Customer Care2 years

Thank you for your inquiry and interest in our product, Yoko. I'm afraid to inform you that the Moto G Play 2023 phone does not support wifi calling for the Verizon network. This feature is carrier-dependent. You can check the link to see all compatible carriers that support the wifi calling feature here: https://www.motorola.com/us/smartphones-moto-g-play-gen-2/p?skuId=856. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Was this answer helpful?

Answer from Verizon Customer Support2 years

Yes, it does. Here is how to turn it on/off: https://www.verizon.com/support/knowledge-base-237857/#:~:text=Submit-,MOTO%20G%20PLAY%20(2021)%20%2D%20Turn,Wi%2DFi%20Calling%20On%20%2F%20Off&text=When%20turned%20on%2C%20Wi%2DFi,is%20turned%20on%20and%20connected. ~Maria

Was this answer helpful?

Motorola moto g play - 2023 Prepaid

Reviews

3.4

Disappointed

Temperamental at Times, But Still Processes

Security right at your fingertips.

Smooth, fluid 90Hz display.

Capture moments with a snap.

Power you can depend on.

Expansive storage.

Don’t sweat the occasional spill.

Security right at your fingertips.

Smooth, fluid 90Hz display.

Design

Accessibility

Battery

Network

Camera

Performance

Display

SKU#

What's in the box

Motorola moto g play - 2023 Prepaid Reviews

3.4

Disappointed

Temperamental at Times, But Still Processes

wdym bye its awful its great

This upgrade was a downgrade

Nice phone, but half the memory advertised.

Motorola moto g play - 2023 Prepaid FAQs