Motorola moto g 5G - 2024 Prepaid
Reviews
4.3
66 reviews
76% of reviewers recommend this product.
So far I like it
Tfillers . 11 days ago
Motorola Customer Care - 10 days ago
Hi Tfillers, Thank you for sharing your feedback. We’re glad to hear you’re enjoying your new Moto phone and that it’s a great replacement for your previous device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en.motorola.com Originally posted on motorola.com
Not worth purchasing in 2025
Igabugalo . 1 month ago
Motorola Customer Care - 1 month ago
Hi Igabugalo, We’re sorry to hear about the performance you’re encountering with your new device. We understand how disappointing it can be when a newer model does not meet expectations. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.motorola.com Originally posted on motorola.com
- A minimum device refresh rate of 60Hz and a maximum refresh rate of 120Hz; actual refresh rate may be less and will vary based on app/content limitations and requirements, device mode settings, and other factors.
- Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation.
- The 50MP sensor combines 4 pixels into 1, for an effective photo resolution of 12.5MP.
- Qualcomm Snapdragon is a product of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated, registered in the United States and other countries.
- Charger may be sold separately. Maximum 18W TurboPower™ charging speed on device. In-box charger varies by market. Check with your carrier or retailer for availability.
- Battery must be substantially depleted; the charging rate slows as charging progresses. All battery life claims are approximate and based on the median user tested across a mixed use profile (which includes both usage and standby time) under optimal network conditions. Actual battery performance will vary and depend on many factors including signal strength, network and device settings, temperature, battery condition, and usage patterns.
- Water-repellent design creates a barrier to help protect against moderate exposure to water such as accidental spills, splashes or light rain. Not designed to be submersed in water, or exposed to pressurized water, or other liquids; may diminish over time. Not waterproof.
- Available user storage is less due to many factors, including operating system, software and functions utilizing part of this capacity; may change with software updates.
- Supports up to 1T microSD card, microSD cards sold separately. Content with DRM restrictions may not be able to be moved to the card.
Tons of built-in ultrafast storage
Fun on full display
Always bright, day or night
Next-level 5G performance
Go longer, charge faster.
Premium design within reach
Tons of built-in ultrafast storage
Fun on full display
Design
Depth
0.32 in.
Colors
Sage Green
Height
6.5 in
Notable Materials
Vegan Leather
ECO-Certifications
UL ECOLOGO
Width
2.9 in
Weight
6.8 oz
Charging Port
USB Type-C
Accessibility
Voice Assistant
Google Assistant
Auditory
Live Caption, Live Transcribe, RTT, Sound Notification, TTY compatible
Mobility
One-handed mode, auto-rotate screen, switch access via app
Hearing Aid Compatibility
Pass
Visual
Magnification, Text and Display, Google Assistant, Screen Readers
Battery
Standby Time
Up to 545.5 hours
mAh (per hour)
5000mAh battery
Usage Time
Up to 46.1 hours
Fast Charge
18w TuboPower™ Charging
Network
5G
n2,n5,n48,n66
4G
2, 4, 5, 12, 13, 48, 66
Wi-fi
Wi-Fi 802.11 a/b/g/n/ac | 2.4GHz & 5GHz | Wi-Fi hotspot
SAR
Head SAR 1.35W/Kg | Body Worn SAR 1.39 W/Kg
FCC ID
IHDT56AQ3
5G Ultra Wideband
n77 (mid-band / C-band)
World Device
Yes. Works in over 200 countries depending on your plan.
Additional Features
CDMA(Less) or Network
Yes
Prop 65
This product can expose you to chemicals including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm
Push to Talk Plus
No
HD Voice with Video Calling
Y
Restricted in Alaska
No
Camera
Front Camera
8 MP
Rear Camera
50MP sensor (f/1.8, Quad Pixel technology) 2MP Macro
Video
Rear main Camera: FHD (30fps) Rear macro camera: HD (30fps), Front Camera FHD (30fps)
Camera Modes
Dual Capture, Spot Color, Photo Booth, Live Filter, , Pro Mode (w/ Long Exposure), Auto Smile Capture, Google Photos Auto Enhance, Gesture Selfie, Active Photos, Face Retouch, RAW Photo Output, Google Lens™, Leveler
Performance
Bluetooth
Bluetooth® 5.1
Processor
Snapdragon® 4 Gen 1 Mobile Platform with 2.0GHz octa-core Kryo™ CPU and Adreno™ GPU
OS
Android 14
Expandable Memory
up to 1TB microSD card expandable
Security
Fingerprint reader, Face unlock
Hotspot
Yes, 10
Memory/Storage
128GB built in storage | 4GB RAM
Display
Screen
6.6”, LCD, HD+ (1612 x 720)
Refresh Rate
120Hz
Aspect Ratio
21.5:9
SKU#
SKU#
MOTXT2417DPP
What's in the box
- moto g 5G – 2024 (sage green)
- 5G SIM pre-installed, 5000mAh non-removable battery
- USB-A to USB-C® cable
- A minimum device refresh rate of 60Hz and a maximum refresh rate of 120Hz; actual refresh rate may be less and will vary based on app/content limitations and requirements, device mode settings, and other factors.
- Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation.
- The 50MP sensor combines 4 pixels into 1, for an effective photo resolution of 12.5MP.
- Qualcomm Snapdragon is a product of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated, registered in the United States and other countries.
- Charger may be sold separately. Maximum 18W TurboPower™ charging speed on device. In-box charger varies by market. Check with your carrier or retailer for availability.
- Battery must be substantially depleted; the charging rate slows as charging progresses. All battery life claims are approximate and based on the median user tested across a mixed use profile (which includes both usage and standby time) under optimal network conditions. Actual battery performance will vary and depend on many factors including signal strength, network and device settings, temperature, battery condition, and usage patterns.
- Water-repellent design creates a barrier to help protect against moderate exposure to water such as accidental spills, splashes or light rain. Not designed to be submersed in water, or exposed to pressurized water, or other liquids; may diminish over time. Not waterproof.
- Available user storage is less due to many factors, including operating system, software and functions utilizing part of this capacity; may change with software updates.
- Supports up to 1T microSD card, microSD cards sold separately. Content with DRM restrictions may not be able to be moved to the card.
Motorola moto g 5G - 2024 Prepaid Reviews
4.3
66 reviews
76% of reviewers recommend this product.
So far I like it
Tfillers . 11 days ago
Motorola Customer Care - 10 days ago
Hi Tfillers, Thank you for sharing your feedback. We’re glad to hear you’re enjoying your new Moto phone and that it’s a great replacement for your previous device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en.motorola.com Originally posted on motorola.com
Not worth purchasing in 2025
Igabugalo . 1 month ago
Motorola Customer Care - 1 month ago
Hi Igabugalo, We’re sorry to hear about the performance you’re encountering with your new device. We understand how disappointing it can be when a newer model does not meet expectations. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.motorola.com Originally posted on motorola.com
Brand loyalty
djg1962 . 2 months ago
Motorola Customer Care - 2 months ago
Hi Djg1962, We’re thrilled to hear about your loyalty to Motorola and that you consistently have an excellent experience with our products. We truly appreciate your support! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en.motorola.com Originally posted on motorola.com
Decent phone for a great price
bcrichster . 2 months ago
Motorola Customer Care - 2 months ago
Hi bcrichster, That’s wonderful to hear—thanks for sharing! We’re glad you’re enjoying your device and that the official ROM support has made the experience even better. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_enmotorola.com Originally posted on motorola.com
Motorola 5G 2024
MyMo223 . 3 months ago
Motorola Customer Care - 3 months ago
Hi MyMo223, We’re sorry to hear about the difficulty you’re experiencing with the call audio on your device. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.motorola.com Originally posted on motorola.com
Great phone
C. I. . 3 months ago
Motorola Customer Care - 3 months ago
Hi C. I., Thank you for your positive feedback! We’re glad to hear you’re enjoying your new Moto G 5G, its speed, camera, and ample storage. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en.motorola.com Originally posted on motorola.com
Slow phone
CalG . 4 months ago
Motorola Customer Care - 4 months ago
We’re sorry to hear that your device isn’t performing as you expected. We understand how frustrating it can be when apps load slowly or the phone doesn’t feel responsive. We stand behind our products, and we would like to make this right. Please do check the email that we have sent you so we can further discuss this matter. Thank you.motorola.com Originally posted on motorola.com
Best Value on the market BAR NONE
Angus . 4 months ago
Motorola Customer Care - 4 months ago
Hi Angus, Thank you for your feedback! We’re thrilled to hear that you’re enjoying your phone and finding it to be a great value with its features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en.motorola.com Originally posted on motorola.com
Love this phone
ConstructionHero . 4 months ago
Motorola Customer Care - 4 months ago
Thank you for sharing your feedback, ConstructionHero. We’re thrilled to hear that your phone is meeting your needs and providing great value with its features. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en.motorola.com Originally posted on motorola.com
Handy Phone
Lissy . 4 months ago
Motorola Customer Care - 4 months ago
Hi Lissy, We’re glad your son is enjoying his new phone. It’s great to know your family has been part of the Motorola journey since the classic silver KRZR. Thanks for sharing your experience and for continuing to choose Motorola. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en.motorola.com Originally posted on motorola.com
Motorola moto g 5G - 2024 Prepaid FAQs
EHAMM . Jul 11, 2025
Can I use my current SIM card (NOT 5G) in this phone or do I have to use the 5G SIM that comes with the phone?
Hi EHAMM, Thank you for your inquiry. Since this Moto G 5G 2024 phone is locked to Verizon, you will need to use a Verizon SIM card to activate and use the phone. You can use your current Verizon SIM card, even if it is not 5G, but to access 5G network speeds, a 5G-compatible SIM card is recommended. If your current SIM is 4G-only, the phone will operate on 4G LTE until you upgrade to a 5G SIM from Verizon. Please contact Verizon customer support if you need assistance upgrading your SIM card. -Mich
We recommend using the preinstalled SIM in the phone to ensure activation is completed. -Toni
mike . Apr 15, 2025
does have a charger
Thank you for your inquiry, Mike. We recommend checking with Verizon for the specific contents included in your purchase. -Mitch
A charging cable is included with the device. ~Peter
MultiiHeadphones . Apr 7, 2025
Does this phone have a headphone jack?
Hi MultiiHeadphones, Thank you for your inquiry and interest in our product. Yes, the Moto G 5G 2024 phone does have a 3.5mm headphone jack, so you can easily use your wired headphones for a great audio experience. You can visit this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/g-5g-gen-3/pmipmgl36mr?pn=PB0L0000US. -Mitch
This device does have a headphones jack along the bottom edge of the device -Anthony
ildi . Mar 28, 2025
does the phone come with a charger? why is the battery not replaceable?
Thank you for reaching out with your questions, Ildi. The Moto G 5G 2024 phone comes with a charging cable, but please note that the wall charger itself is not included in the package. You can use any compatible USB-C charger, or one can be purchased separately. Regarding the battery, the Moto G 5G 2024 uses a non-removable battery for design and performance reasons. This ensures the device remains compact, efficient, and durable. However, should the battery need replacement, we strongly recommend contacting an authorized Motorola service center. Attempting to replace the battery yourself could damage the phone and void the warranty. -Mitch
The device comes with a charging cable. The battery would have to be replaced by a technician. This is done for water resistance. ~Peter