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2025-05-16 04:13:44.392

Verizon Internet Gateway - Factory Reset

Here's how to restore the Internet Gateway to factory default settings.
A reset to factory default deletes all changes made to the configuration and connected clients need to reconnect. It's advisable to perform a backup before performing a factory reset.
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  1. With the router powered on, locate the Reset button (hole on the bottom of the router), press and hold the reset button for 3+ seconds.
    The front LED indicator will flash yellow to indicate a reset has been triggered, followed by fading in/out (white) while the Internet Gateway restarts.
    Reset button
  2. If a backup was done prior to the reset, perform a restore if desired.
  1. Access the router admin page then click
    Advanced
     (top).
    Refer to Access Admin Page for assistance.
    Advanced menu
  2. From the left menu, click
    System
     then
    Factory Reset
    .
    Menu
  3. From the 'Restore Options' section, click
    Factory Default
     then
    Restore configuration
    .
    Factory Restore
  4. Review the warning then click
    OK
     to begin the restore process.
    Confirm restore
  5. If a backup was done prior to the reset, perform a restore if desired.