MOTO G POWER 5G - Activate / Set Up Device
These steps guide you through setting up and customizing your moto g power 5G for everyday use.
If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.
- To activate the device on prepaid service, refer to Set up Verizon Prepaid Service.
- Depending on the options selected, some steps may appear in a different order.
- Ensure a 5G SIM card is inserted into the device prior to powering on.
- If powered off, press and hold thePower buttonuntil the moto logo appears then release.
- From the 'hello moto' screen, select language and vision settings then tapSTART.
- If presented with the 'Phone Activation' screen, tapNext.If prompted, enter the account PIN then follow the onscreen prompts (see Account PIN FAQs for additional info).If activating a new phone, ensure the old phone is powered off.
- From the 'Connect to Wi-Fi' screen, select a network then enter the password.TapSkipto add Wi-Fi networks after setup is complete.
- From the 'Privacy and security' screen, tap any of the switches to turn on or off then tapAccept & continue(may require scrolling to the bottom).
- From the 'Copy apps & data' screen, tapNextthen follow the on-screen options if you'd like to restore your info from an old device.If you'd like a fresh start, tapDon't copy.
- From the 'Google Sign in' screen, sign in to your existing Google™ account or create a new one.TapSkipto add your Google account after setup is complete.
- From the 'Who will be using this device?' screen, select one of the following and then tapNext:
- I will be using this device
- My child will be using this device
- From the 'Welcome' screen, tapI agree.
- From the 'Set screen lock' screen, enter lock code then tapNext.If desired, tapScreen lock optionsto select alternate screen lock options (e.g., Pattern, Password, etc.).TapSkipto set up a screen lock after setup is complete.
- From the 'Google services' screen, tap any of the switches to turn on or off then tapAccept(may require scrolling to the bottom).
- From the 'Google services: Back up your device' screen, select the desired options then tap 'Turn on backup' or tap 'Don't back up' to skip.
- From the 'Let contacts nearby' screen, read the info then tapI agree.
- From the 'Access your Assistant' screen, read the info then tapI agreeto set up 'Hey Google'.TapNo thanksto set up Google Assistant after activation is complete.
- From the 'Verizon Services' screen, tap any of the switches to turn on or off then tapAccept.
- From the 'Verizon Cloud' screen, review the Terms and Conditions then tapAgree.TapSkipto set up Verizon Cloud after the setup is complete.
- From the 'Let's stay in touch' screen, tap any of the switches to turn on or off then tapNext.
- From the 'Ready to go!' screen, tapGot itto complete the setup.