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2025-05-16 06:09:50.709

MOTO G 5G - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your moto g 5G.
Instructions on inserting / removing your SIM can help with activation issues / errors, browser connection problems and a blank or frozen screen.
Don't attempt to insert or remove the SIM card while your moto g 5G is powered on. Doing so may harm the SIM card and / or the device.
  1. Ensure the device is powered off.
  2. Using the provided tool, pop out the SIM card tray then do one of the following:
    • Insert SIM card
      Insert the SIM card with the gold contacts down, then gently push the tray into the slot.
      insert SIM card
    • Remove SIM card
      Once the tray is removed, lift the SIM card from the tray.
      insert SIM card
  3. Push the tray back into the device.