MOTO G 5G - Restart in Safe Mode
Restarting your moto g 5G in Safe Mode puts it into a diagnostic state that only runs system apps so you can determine if a third-party app is causing freezing or slowness.
- Press and hold thePower buttonuntil the 'Power off' option appears on the screen then release.An alternate method is available if the device is unresponsive or won't power.
- Touch and hold 'Power off' until 'Reboot to safe mode' screen appears.
- From the 'Reboot to safe mode' prompt, tapOKto confirm.This process may take up to 60 seconds to complete.
- Upon reboot, 'Safe mode' appears on the lower-left of the screen.
- With Safe Mode enabled, ensure Airplane Mode is turned off then test device and app functionality.