12.5.17 Southern California wildfires: Update from Pacific Market President Jonathan LeCompte

Media contact(s) 
Heidi Flato
T. 925.324.8692

The following statement is from Jonathan LeCompte, president – Pacific Market:

12.5.17 Southern California wildfires: Update from Pacific Market President Jonathan LeCompte

When disasters like the Thomas and Creek fires in Southern California strike unexpectedly, we know staying connected is critically important.

With the fast-moving and unpredictable weather, we are working 24x7 to monitor, reinforce and maintain the Verizon Network in the affected areas. This includes adding network capacity to handle increased traffic to the command center and evacuation centers in Ventura County.

Our Network is running at 97 percent to normal performance in the impacted area. The Ojai area is experiencing the greatest impact. We are working to establish microwave transport (connectivity) where fiber has been lost. With commercial power outages, several of our sites in the area are on battery backup power now and we’ve deployed portable generators to the area.

And we stand ready to deploy mobile equipment as needed – such as cells on wheels (COWs), cells on light trucks (COLTs), satellite picocells on trailers (SPOTs) and repeaters on trailers (RATs) – to increase capacity where customers and first responders need it most.

The Verizon Response Team (VRT) is already in the field, partnering with first responders and relief organizations and we’ll be here to serve the community in the coming days.

Our teams are here to help you stay connected when it matters most.