Bell Atlantic Gives Voice to Consumers
21 Prominent Community Leaders Named to Consumer Advisory Board
October 15, 1997
NEW YORK -- Bell Atlantic Corp. (NYSE:BEL) has named 21 community
leaders to a new Consumer Advisory Board that will advise the
company on issues of concern to consumers.
The company is establishing the board as part of its commitment to
achieving the highest standard of customer care in the telecommunications
Linda F. Golodner, president of the National Consumers League, and Toby
Webb, Bell Atlantic executive vice president for External Affairs and
Corporate Communications, will serve as co-chairs of the board.
Other members hail from throughout Bell Atlantic's domestic
territory, which stretches along the eastern seaboard from Maine to
"The Consumer Advisory Board will be a self-governing body that
will devise its own guidelines, set its own agenda and advise the
corporation on issues of concern to consumers," Golodner said.
"We hope to help forge a constructive relationship between Bell
Atlantic and the communities it serves as well as help customers
better understand and navigate the telecommunications marketplace.
I expect the board to play a vital role in assuring that consumer
protections and the rights and responsibilities of both the consumer
and the company are understood and respected," she added.
Webb said, "These community leaders will provide valuable input,
feedback and guidance on issues of concern to Bell Atlantic and our
customers. I look forward to engaging in a dialogue with such an
The Consumer Advisory Board will meet with Bell Atlantic
decision-makers to discuss an array of issues, many of which have
been identified by state and regional Consumer Advisory
Councils in New York, New Jersey, the District of Columbia and New
England. Topics will include privacy and First Amendment concerns,
fraud and slamming, universal access to services, and universal
design of products and services.
The new Bell Atlantic - formed through the merger of Bell Atlantic
and NYNEX - is at the forefront of the new communications, information
and entertainment industry. With 40 million telephone access lines
and 5.5 million wireless customers worldwide, Bell Atlantic companies
are premier providers of advanced wireline voice and data services,
market leaders in wireless services and the world's largest publishers
of directory information. Bell Atlantic companies are also among
the world's largest investors in high-growth global communications
markets, with operations and investments in 21 countries.