NEW YORK - Verizon Communications today announced that, effective immediately, it is dropping previously announced plans to impose a supplier surcharge for DSL-based Internet access service on its retail customers. A small number of customers who have already been billed for the surcharge will receive a credit.
"We have listened to our customers," said Bob Ingalls, chief marketing officer of Verizon Telecom, "and are eliminating this charge in response to their concerns."
Verizon Online began notifying its retail customers earlier this month of its plans to pass through a surcharge imposed by its affiliated operating telephone companies to cover costs associated with providing DSL service to customers who do not also subscribe to Verizon's traditional phone service. At the same time that the surcharge was to have been added, a federal government charge, the Universal Service Fund recovery fee, was eliminated from the bills.
"We continue to do everything we can to encourage customers to enter the broadband world by choosing one of Verizon's fast, affordable DSL offerings or FiOS ultra-high-speed broadband services where available," Ingalls said.
Verizon Communications Inc. (NYSE:VZ), a Dow 30 company, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, serving nearly 55 million customers nationwide. Verizon Business operates one of the most expansive wholly-owned global IP networks. Verizon Telecom is deploying the nation's most advanced fiber-optic network to deliver the benefits of converged communications, information and entertainment services to customers. Based in New York, Verizon has a diverse workforce of more than 252,000 and generates annual consolidated operating revenues of approximately $90 billion. For more information, visit www.verizon.com.