Verizon Wireless to Introduce Over-The-Air Voice and Data Service Provisioning
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BEDMINSTER, NJ & REDWOOD CITY, CA - Verizon Wireless, the largest wireless service provider in the U.S., and Openwave Systems, Inc. (Nasdaq: OPWV), the worldwide leader of open Internet-based communication infrastructure software and applications, have collaborated to introduce an open, customized, standards-based over-the-air provisioning solution for voice and data service.
The new offering, coupled with Verizon Wireless' IP network, will centrally manage handset parameters, automatically update roaming lists and area code information, maintain IP addresses and data parameters and, in the future, will enable remote software updates to wireless phones.
Central to Verizon Wireless' new service technology is the OpenwaveTM Provisioning Manager Mobile Edition, which will provide network operators with a single solution for provisioning WAP gateways, handsets and applications. Working in tandem with Openwave's Mobile Access Gateway, Verizon Wireless can deliver these services "over-the-air" on its CDMA digital network to wireless microbrowser-enabled handsets. Verizon Wireless customers will benefit from the ease, flexibility and quality of the new services.
Provisioning Manager Mobile Edition gives Verizon Wireless the ability to more efficiently service its 27 million customers by automatically identifying and provisioning their wireless data subscribers. Verizon Wireless will have the ability to specify its own data parameters to customize the information its customers receive - and the order in which the information is presented in the handset.
"By incorporating Openwave's Provisioning Manager Mobile Edition into our network, customers won't have to bring their phones in for reprogramming when an area code changes," said Ted Hoffman, vice president of Technology Development for Verizon Wireless. "We will be able to perform simple diagnostics on a handset and download the latest software improvement to a phone without having the customer leave their home or office."
The over-the-air solution will also give Verizon Wireless' subscribers the ability to check their bill or monthly minute allowance, and interactively manage their individual account features directly from the interface on their wireless phones. With this technology, Verizon Wireless will be able to offer customer support services via the phone interface with no airtime charges while being able to charge per minute for information and services.
"With Provisioning Manager Mobile Edition, over-the-air updating of roaming lists and handset software is easy, giving carriers the ability to adjust to rapidly changing market conditions without creating a burden for the subscribers," said Richard McConnell, General Manager of Mobile Infrastrutrure Software at Openwave.
Implementation of the Internet-based "over-the-air" solution platform has already begun and customers can begin to take advantage of the e-care capabilities by the end of the quarter. Handsets enabled for over-the-air provisioning will be available to consumers in the first quarter of this year.
