Fast, easy 24/7 solutions- right on your desktop.
Fast, easy 24/7 solutions-- right on your desktop
I want to:
Solve common connection issues
I have no connection
My connection is “off” and “on"
Hissing or noise on the line
I'm experiencing a service outage
Learn about the features and functionality of your email account.
Most popular topics:
Login to Verizon Online Email
My Email is not working
User name and password
Review steps for setting up your High Speed Internet routers and home network
Get ready to set up High Speed Internet
Install High Speed Internet
Set up your wireless router
Install DSL Filters
Protect your computer from virus attacks, learn how to protect your children and your identifty online.
Verizon Internet Security Suite (VISS)
Spam is overloading my account
D-Link 2750B Gateway
VersaLink 7500 Gateway
VersaLink 327W gateway
Linksys BEFW11S4 router
Devices: Netbooks | Game console | iPhone and iPod Touch
Learn more about setting up and troubleshooting your Home Network.
Introduction to Home Networking
Keep your Network secure
Set up your Wireless Home Network
Set up your Wired Home Network
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Login to My Verizon
Learn about the My Verizon account tools available to you.
Common billing and payment issues
Account Management tools
for personalized, convenient support
Many equipment problems can be fixed in less than 5 minutes!
Make sure your equipment is plugged in and that the power is working in the rest of your house
Get personalized Support content, Alerts and Notifications when you Sign In with your My Verizon ID and Password.
Chat or call for customer service, technical or billing support.
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*Actual speed will be provisioned at the highest optimized speed range at your location.
Check My Alerts for important information about your Verizon account, appointments, equipment, local outages and more.