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FiOS Internet

  Top Help Questions cog  

Review solutions for common Verizon Online issues.

Most popular topics: 

Solve common connection issues

I'm experiencing a service outage

Solve common billing and payment issues

Using MyFiOS App

 
  Email EMAIL ICON  

We no longer offer verizon.net email service, and have previously notified all verizon.net email customers of the need to immediately migrate their email to the AOL platform (to maintain their verizon.net email address) or a third party platform. Please see the Frequently Asked Questions at verizon.com/BizEmail for additional information.


  Routers & Connected Devices cog  

Troubleshoot your FiOS Internet router and devices connected to your home network. 

 

I need help with my router
 

Connect other devices to my home network: Netbooks | Game console iPhone or iPOD Touch

 
  Home Networking cog  

Review home network setup instructions and learn how to keep your network secure. 

 

Most popular topics:

Wireless home network setup

Wired home network setup

I need my network security settings


  Security Troubleshooting  

Review solutions for keeping your computer and identity secure while online.

 

Most popular topics:

Verizon Internet Security Suite (VISS)

I need my network security settings

People received email I didn't send
 

 
 
     
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Many equipment problems can be fixed in less than
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Make sure your equipment is plugged in and that the power is working in the rest of your house

 

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