The gameday experience: A conversation with Kyle Malady and Moon Javaid
For sports fanatics, winning is everything. For Moon Javaid, customer satisfaction is everything.
In our latest Up to Speed podcast, Kyle Malady, Verizon’s Chief Network & Technology Officer sits down with Moon Javaid, VP of Analytics for the San Francisco 49ers to talk about the importance of analytics and game day experience.
Moon and his team use that data to create better experiences. In his six years with the 49ers, they’ve made over 200 enhancements to their 5-year-old stadium, developed a platform to process over 3 million records a day and have broken the record for highest revenue in a regular season.