MCI awarded $125 million contract with HP

ASHBURN, Va., July 14, 2004 - MCI, Inc., (NASDAQ: MCIP) today announced it has been awarded a five-year, $125 million agreement with HP to deliver advanced communications services and is now one of HP's selected communications providers. Under the terms of the agreement, MCI also will continue to provide HP with secure Internet remote access services, enhanced contact center services and SkyTel wireless paging and messaging services.

"This deal extends our recent contract wins to more than $1 billion and further supports our commitment and success in managed services," said Jarrett Appleby, senior vice president of MCI Solutions. "This is a perfect example of how MCI's services can enhance a customer's business operations as well as its business relationships. Together, we will explore mutually beneficial opportunities for our respective customers."

MCI will become one of the selected providers for the HP Managed Services Systems Integrator for Telecommunications Program, helping HP fulfill strategic outsourcing needs for its business customers in North and South America through MCI's managed services unit, MCI Solutions. Through this expanded relationship, MCI also plans to incorporate HP capabilities into its MCI Solutions portfolio to meet the individual requirements of its enterprise customers.

"MCI's extensive global IP footprint and hosting assets are an ideal fit for HP to deliver next-generation communications services for our managed services customers," said Ray Webb, director of managed network services, HP. "We've successfully counted on MCI's communications expertise for the past nine years, and we look forward to growing our business capabilities with the ongoing quality service and support we've come to expect from them."

MCI's Internet Corporate Dial services, featuring the company's expansive global Internet and leading remote access capabilities, will continue to be used to securely connect more than 55,000 remote and mobile workers in 150 countries to HP's corporate network. Additionally, through MCI's remote access solution, all new HP PC users can more simply complete their product registration online by clicking on a pre-configured icon on their desktops.

MCI will also remain HP's primary communications provider for its customer contact centers, delivering toll-free 800 services with enhanced call routing capabilities that enable HP to expedite responsiveness to its customers.

As SkyTel's longest standing continuous enterprise customer, HP uses a wide range of wireless paging and messaging services, including two-way text messaging and Blackberry messaging services for more than 6,500 HP employees.

In addition, MCI provides the company with Internet Dedicated Service, ATM, Frame Relay, and domestic and international private line services.

Separately, HP today announced a five-year, $112 million outsourcing agreement with MCI to provide day-to-day technical support services for up to 36,000 notebook and desktop computers for its employees at more than 600 MCI locations across the United States.

About MCI

MCI, Inc., (NASDAQ: MCIP), is a leading global communications provider, delivering innovative, cost-effective, advanced communications connectivity to businesses, governments and consumers. With the industry's most expansive global IP backbone, based on the number of company-owned points of presence, and wholly-owned data networks, MCI develops the converged communications products and services that are the foundation for commerce and communications in today's market. For more information, go to www.mci.com.

Media Contacts
Area:Global
Name:Debbie Caplan Lewis
Tel:800-644-NEWS
E-mail: debbie.lewis@mci.com

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