More than 28 million people in the Northeastern United States are facing blizzard conditions from Winter Storm Juno, with record snowfall expected during the next 24 to 36 hours.
We are focused on delivering a reliable network experience and has put redundancies in place to help ensure that our networks continue to perform throughout the storm. The ability for enterprise, public sector and public safety customers and agencies, including first responders, to continue to operate during the blizzard is critical.
In addition, our operations teams are closely monitoring the storm’s impact on our networks and will deploy repair technicians to the hardest hit areas. Our employees and resources are ready to respond to the needs customers in the storm’s aftermath.
Since our network facilities rely on power to deliver services to customers, back-up batteries and generators at our key network facilities have been tested and fueled to help keep power flowing and deliver services to customers in case of prolonged commercial power outages.
Finally, our fleet of emergency vehicles for disaster recovery is ready for deployment to the affected region, if needed. The fleet includes a 51-foot mobile command center, two 53-foot mobile emergency calling centers and satellite trailers.
Medium business and enterprise customers with problems or concerns should contact Verizon through regular points of contact or customer service centers. Medium business and enterprise customers can also access the Enterprise Center.
Verizon FiOS and Verizon Wireless consumers and small business customers can visit Emergency Preparation Contacts and Safety Tips for storm-related information and tips.
