Wranglin' in Customer Experience at BCS 2014

Verizon's Jarryd Gonzales Hits the Ground in Austin to Learn More About Customer Experience and Verizon Enhanced Communities

Deep in the heart of Austin, Texas is the 2014 Broadband Communities Summit.

Much of the discussion here is about broadband speed and fiber to the home or business. At the heart of these discussions, is a panel about what matters most, the customer experience.

 Mike Weston, who leads Verizon Enhanced Communities, joined other industry leaders on a panel about the Customer Experience.

 The attendees had some great on-camera questions, and Mike Weston was game to answer them.

 Broadband Communities Summit 2014 With Mike Weston from Verizon News Center on Vimeo.

For information about Verizon Enhanced Communities, visit: http://communities.verizon.com