Only devices that are connected via Wi-Fi directly to the 5G Internet Gateway will display on the Smart Devices tab and Wi-Fi signal strength test results.
Devices that are connected to 5G Home Internet through a Wi-Fi extender or Ethernet cable will not display on the Smart Devices tab or the Wi-Fi signal strength test results page in the My Verizon website or app.
Wi-Fi extenders installed with the 5G Internet Gateway will not show on the Wi-Fi signal strength test.
Visit our 5G Home Internet accessories page to shop for Wi-Fi extenders, smart speakers and more.
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Verizon 5G Home Internet Connected Devices FAQs
Why are some of the devices connected to the 5G Internet Gateway not shown on the Smart Devices tab or Wi-Fi signal strength test in My Verizon?
How can I improve the Wi-Fi signal strength of the devices that show a fair or weak signal from the 5G Internet Gateway?
Why are the download or upload speeds slow?
How do I block devices from connecting to the 5G Internet Gateway?
Will I be able to connect my home security system to the Alarm port on my 5G Home Router?