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Using wireless 5G Home Internet FAQs

Learn about using 5G wireless home internet and the router Verizon provides. Get troubleshooting tips and support. Find out what to do if you're moving or need to return Verizon's home internet equipment.

For information about managing your 5G Home Internet service plan, visit our 5G Home plans FAQs.

Use My Verizon app to manage 5G Home Internet

About 5G Home Internet service

Managing Verizon 5G Home Internet equipment

5G Home Plus & Verizon Cloud

5G Home Plus & Verizon Whole-Home Wi-Fi

Troubleshooting 5G Home Internet

24/7 automated phone system: call *611 from your mobile