Details: Bring your own device: Receive up to $540 promo credit ($360 on postpaid Unlimited Plus or $540 on Unlimited Ultimate) when you add a new smartphone line with your own 4G/5G smartphone. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Offer may not be combined with other offers. Limited time offer.
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Using wireless 5G Home Internet FAQs
Learn about using 5G wireless home internet and the router Verizon provides. Get troubleshooting tips and support. Find out what to do if you're moving or need to return Verizon's home internet equipment.
For information about managing your 5G Home Internet service plan, visit our 5G Home plans FAQs.
I just switched from an LTE Home Internet plan to a 5G Home Internet plan. How do I activate my new 5G Home Internet plan?
How do I install and set up wireless 5G Home Internet?
Does the 5G Home Internet router have a phone number? Where can I find it?
How do I set up My Verizon to manage my home internet account?
I’m moving to a new address. Can I take my 5G Home Internet service with me when I move?
If Verizon Home Internet is available at my new address, what’s next?
Can I use the Verizon Home Internet equipment or service at a different location without notifying Verizon?
How do I get Verizon Cloud storage with my 5G Home Internet plan?
How do I set up Verizon Cloud when I have 5G Home or 5G Home Plus?
I have mobile phone service that’s not with Verizon, but I have 5G Home Plus for my home internet. Can I use Verizon Cloud Unlimited Group on my device?
What happens to my Verizon Cloud subscription if I change or cancel my 5G Home Internet service?
What's the Verizon Whole-Home Wi-Fi that's included with the 5G Home Plus plan?
How do I cancel my 5G Home Internet service?
How do I return Verizon's 5G Home Internet equipment after I cancel my service?
What if I need help with the 5G Home Internet router?
How do I test the upload and download speeds of the router?
Where should I put the 5G Home Internet router to get a strong connection to the Verizon network?
Why can't I see local channels when I’m streaming video on 5G Home Internet?
Verizon sent me a replacement router. What does setup of the replacement involve?
Some of my devices won’t stay connected to the Verizon wireless Home Internet router, what should I do?
How can I improve the Wi-Fi signal if it's weak in some parts of my home?