Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

2025-05-15 02:03:39.255

Ensure Minimum Speed / Bandwidth Requirements - 4G LTE Network Extender for Enterprise

Here's how to verify minimum speed requirements on your 4G LTE Network Extender for Enterprise.
The 4G LTE Network Extender for Enterprise is an advanced business solution that's not available for consumer use.
  • The Network Extender is not supported for use with satellite or wireless broadband service.
  • Routers may require special configuration (e.g., Firewall , Quality of Service (QoS) settings) to ensure the best possible call quality.
  • Refer to the Internet Service Provider (ISP), Network Administrator, or equipment manufacturer for assistance with these settings.
  • When placing or receiving a call, ensure that all bandwidth intensive processes are disabled. These processes include but aren't limited to:
    • File sharing
    • Music/Video streaming
    • Uploading/Downloading files
    • Windows or Antivirus Updates
The 4G LTE Network Extender for Enterprise requires an always-on broadband Internet connection with a minimum speed of 20 Mbps; 50 Mbps is optimal. Coverage is up to 31,500 square feet (approximately a 100 foot radius) depending on home construction and 4G LTE Network Extender for Enterprise placement.
Downlink and Uplink Speed
Minimum
Recommended
Downlink
20 Mbps
50 Mbps
Uplink
10 Mbps
20 Mbps
While we can't recommend a specific site or app, there are many online resources that can help determine if an Internet connection and/or router can support VoIP throughput. Some examples are:
If prompted, refer to Install Java for additional info. Alternatively, a variety of apps can test VoIP throughput. Refer to download instructions for Android to locate and install a QoS testing app.
Perform all testing on the same network as the Network Extender.
The links above are provided as a convenience and for informational purposes only. Verizon doesn't provide support for third-party websites or apps.
ISP Quality Requirements
Packet Loss
<0.25%
Jitter
<15ms
QoS (Consistency)
>80%