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No longer supported Verizon devices

The information you're looking for is no longer available because Verizon no longer supports your device.

Please consider upgrading to a newer device by logging in to My Verizon. You can also visit the Verizon Community where you can post your question to find answers.

These devices are no longer supported:

  • Ring Alarm Security Kit with Verizon LTE
  • Verizon 4G LTE USB Modem 551L
  • Verizon 5G Home Internet (LVSKODU)
  • Verizon 7501 Router
  • Verizon AD3700 Global USB Modem
  • Verizon Adamant™
  • Verizon AirCard® 595
  • Verizon AirCard® 595U USB Modem
  • Verizon Blitz®
  • Verizon CDM 7075
  • Verizon CDM 8900
  • Verizon CDM 8950
  • Verizon CDM 8975
  • Verizon Converged VOIP Device
  • Verizon Ellipsis® Kids
  • Verizon Ellipsis® 7
  • Verizon Ellipsis® 8
  • Verizon Ellipsis® 8 HD
  • Verizon Ellipsis® 10
  • Verizon Ellipsis® 10 HD
  • Verizon Ellipsis Jetpack MHS700L
  • Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
  • Verizon LTE Home Internet router (1st gen)
  • Verizon Hum+ (1st Gen)
  • Verizon Hum+ (2nd Gen)
  • Verizon Humx (1st Gen)
  • Verizon Humx (2nd Gen)
  • Verizon Jetpack® 4G LTE Mobile Hotspot 890L
  • Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
  • Verizon Jetpack® 4G LTE Mobile Hotspot Mifi® 4510L
  • Verizon LTE Internet (Installed)
  • Verizon MiFi™ 2200 Intelligent Mobile Hotspot
  • Verizon MiFi™ 2200 Intelligent Mobile Hotspot OTA
  • Verizon PC770 2-in-1 Card and ExpressCard®
  • Verizon PC-5750
  • Verizon PN-300
  • Verizon Razzle™
  • Verizon Salute™
  • Verizon SmartHub with Voice
  • Verizon Smart Locator
  • Verizon U630 PC Card
  • Verizon UM150 USB Modem
  • UMW190 Global USB Modem
  • Verizon USB720 Modem
  • Verizon USB727 Modem
  • Verizon USB760 Modem
  • Verizon USB1000 Global USB Modem
  • Verizon V620
  • Verizon V640
  • Verizon V740 ExpressCard
  • Verizon Wear24™
  • Verizon Wireless Coupe™
  • Verizon Wireless Escapade®
  • Verizon Wireless UM175 USB Modem
  • Verizon XU870 Global ExpressCard®
  • Verizon XV6600

Verizon continues to offer support for other Verizon devices. Search for your device and then begin troubleshooting or read help articles.