Connected Car Wi-Fi (Lexus) - Perform a Factory Reset

Here's how to factory / hard reset your Lexus in-car Wi-Fi if issues occur.

Performing a factory reset deletes personal data (e.g., audio, navigation, phone, etc.) and restores the unit to default settings.

Perform the steps below if you are unable to subscribe to Mobile Hotspot post trial.

Allow 5-10 minutes for the Wi-Fi to activate.

Press the

MENU button

on the Remote Touch then select

Setup

Select

General

Select

Delete Personal Data

Select

Delete

To confirm, select

Yes

Once the factory data reset has been complete, an update to the Lexus app may be required.

Check out these FAQs for additional support: