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Connected Car Wi-Fi (Volkswagen) - Perform a Factory Reset

Here's how to factory / hard reset your Volkswagen in-vehicle Wi-Fi service if issues occur.

Performing a factory reset deletes personal data (e.g., audio, navigation, phone, etc.) and restores the head unit to default settings.

From the vehicle's head unit, select

Select

Vehicle

Select

Settings

Scroll to then select

Factory Settings

Select

Reset all settings and data

From the 'Are you sure you want to reset the settings for All settings?' prompt, select

Reset