- You may be able to upgrade your eligible device for a new qualifying device after 30 days provided that you have paid at least 50% of the retail price of your device under the device payment agreement or through device financing with the Verizon Visa® Card and you return your eligible device to us in good working condition with no significant damage as determined by us.
- Purchase of a new qualifying device under a new device payment agreement or through device financing with the Verizon Visa Card is required. You must purchase the new qualifying device using the same financing method, either through a device payment agreement or device financing with the Verizon Visa® Card, as the eligible device. For example, if you financed the original device with the Verizon Visa Card, you are only able to finance the new qualifying device with the Verizon Visa® Card. New device purchase is subject to then-available offers and any associated wireless service requirements.
- Your account must be in good standing and you must satisfy our eligibility requirements for a new device payment agreement or the eligibility requirements for a Verizon Visa Card, as applicable.
- Upon entering a device payment agreement for a new qualifying device, and after returning your eligible device to us within 30 days, we agree, for your benefit and for the express benefit of any assignee of your original device payment agreement, to acquire your eligible device for the remaining balance of your original device payment agreement and pay off and settle that remaining balance. After we do that, you are responsible for any balance under the new device payment agreement and/or the terms of any promotional offer associated with the upgrade (e.g., Buy One, Get One) and for the monthly charges associated with your service. If you finance the purchase of a new qualifying device through device financing with the Verizon Visa Card, and after returning your eligible device to us within 30 days and we inspect and accept the device, we agree, for your benefit, to acquire your eligible device for the remaining balance, if any, of your original financed amount at the time the phone is accepted by Verizon and pay off and settle that remaining balance. After we do that, your only obligations will be for the new financed device through the Verizon Visa Card Device Financing Offer and for associated wireless service through Verizon.
- Devices turned in for the Early Upgrade Program may lose applicable promotions associated with the device being turned in.
- If you do not return your eligible device when upgrading, or if it is not returned to us in good working condition, in each case the remaining balance under your original device payment agreement or device financing offer will be due on your next bill or Verizon Visa Card statement as applicable. Good working condition requires, among other things, that your returned device powers on and off, does not have a cracked screen, has no significant damage as determined by Verizon, and has all password-protected security features (e.g., Find My iPhone) turned off.
- The early upgrade program and these terms and conditions may be modified or terminated by us at any time. Your upgrade eligibility will be determined in the sole discretion of Verizon. If the Early Upgrade Program is terminated or these terms and conditions are not satisfied, you will remain responsible for the remaining balance due under your original device payment agreement or through device financing with the Verizon Visa Card.
Devices eligible to participate in the early upgrade program:
- iPhone® 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max
- iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max (if purchased before 9/19/24)
- iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max (if purchased before 9/14/23)
- iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 Mini (if purchased before 9/8/22)