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Verizon 5G Home Router - Support Overview

Find support and online tools for your Verizon 5G Home Router.
Software updates

Check for the the latest software update to your device.


Troubleshoot Verizon 5G Home Router

This online tool will help you identify and resolve problems with your device.


Filter all topics below.


Basics

5G Home Router - Locate Ports, Connectors and Buttons

Here's how to view the location of the various buttons, ports and connectors on the 5G Home Router.

Connected devices

5G Home Router - Edit Connected Device Nickname

Here's how to change nicknames of devices connected to the 5G Home Router.

5G Home Router - Enable / Disable a Connected Device

Here's how to enable or disable devices connected to the 5G Home Router.

Device Settings

5G Home Router - Configure Broadcast Settings

Here's how to change the Wi-Fi broadcast settings for the 5G Home Router.

5G Home Router - Turn Network Name (SSID) On / Off

Here's how to allow the Wi-Fi name of the 5G Home Router to be seen by other devices.

Lock, Unlock, Password & Security

5G Home Router - Change the Admin Password

Here's how to change the admin password to manage settings for the 5G Home Router.

Parental Controls

5G Home Router - Manage Parental Controls / Time Blocks

Here's how to view or change parental controls or time blocks for the 5G Home Router.

Status Indicators/Lights

5G Home Router - View LED Status Indicators

Here's how to identify the LED light status indicators on the 5G Home Router.

Wi-Fi & Network

5G Home Router - Change Guest Wi-Fi Name / Password

Here's how to change password or rename your Guest Wi-Fi network on the 5G Home Router.

5G Home Router - Change Wi-Fi Password

Here's how to change the Wi-Fi password used to connect devices to the 5G Home Router.

5G Home Router - Configure LAN Settings

Here's how to access LAN settings (IP address, Subnet mask, etc.) for the 5G Home Router.

5G Home Router - Manage MAC Filters

Here's how to control MAC address access for the 5G Home Router.

5G Home Router - Manually Connect to Wi-Fi

Here's how to set up your Wi-Fi (wireless client connection) on the 5G Home Router.

5G Home Router - Set Up Port Forwarding

Here's how to set up port forwarding, an advanced networking option, on the 5G Home Router.

5G Home Router - View Wi-Fi Name and Password

Here's how to find the Wi-Fi password / key for the 5G Home Router.

Wi-Fi Extender (LVSKM1) - Factory Reset

Here's how to reset the Wi-Fi Extender (LVSKM1) to the factory default settings.

Wi-Fi Extender (LVSKM1) - Set Up Device / Pair

Here's how to set up the Wi-Fi Extender LVSKM1.

Wi-Fi Extender (LVSKM1) - View LED Status Indicators

View this info for explanations of status LEDs on the Wi-Fi Extender LVSKM1.