LTE Home Internet FAQs

LTE Home Internet is reliable home internet service, powered by our award-winning 4G LTE network, with no annual contracts or data usage caps.

LTE Home Internet is available in areas with 4G LTE network service. Check availability in your area.

LTE Home Internet costs $50/month when you use Auto Pay and paper-free billing. TT This includes taxes, fees and a Wi-Fi 6 enabled LTE router. TT

Plus, you can get up to an additional 50% off with qualifying unlimited phone plans. TT Visit our LTE Home Internet page to learn about discounts and offers with LTE Home Internet.

Check LTE Home Internet availability in your area to see current pricing information.

We guarantee that your monthly LTE Home Internet service price won't change for 2 years. And, since there's no annual contract, you're in control.

When your guarantee period is over, we’ll give you advance notice of pricing changes, if any.

To see if LTE Home Internet is available at your home, go to the LTE Home Internet page and tap Check Availability.

You can also contact us or visit a Verizon store to sign up for LTE Home Internet.

LTE Home Internet service has no data usage caps and supports full HD Video streaming.

Note: LTE Home Internet service may not be compatible with some live TV streaming services. You can verify compatibility with your live TV streaming service provider.

LTE Home Internet has download speeds of 25 – 50 Mbps and typical upload speeds of 4 Mbps.

No, your LTE Home Internet service and equipment is tied to the service address you used to sign up. Your service won't work at another location or address.

If you're planning on moving, contact us to see if LTE Home Internet is available at your new home.

That depends on which LTE Home Internet router you currently have and if 5G Home Internet is available in your area:

• LTE Home Internet Router (1st gen) – This router doesn’t have 5G capabilities, so you aren't able to upgrade to 5G Home Internet at this time. We're currently developing a way to upgrade your existing LTE Home Internet service to 5G Home Internet, where 5G Home Internet is available.
• Verizon Internet Gateway (ASK-NCQ1338) – Go to the Manage plan page in My Verizon and select the router. Follow the onscreen prompts to change your plan. When prompted, select the 5G Home Internet plan you want and complete the process for the plan change.
  
  Note:
  • This router already has 5G capabilities, so you won't need to make any changes to it to start using 5G Home Internet.
  • If you have existing device payments and promotional credits for your router, you'll continue to see those applied to your line after you switch to 5G Home Internet.
  • If you don't see a 5G Home Internet plan option listed in My Verizon, 5G Home Internet isn't available in your area at this time.

You can set up the wireless home router in minutes with simple plug and play self setup.

You can find support for each router online:

• Verizon Internet Gateway (ASK-NCQ1338)
• LTE Home Internet Router (1st gen)

The Affordable Connectivity Program (ACP) is a federal program that provides subsidized internet service for eligible customers.

If you qualify for ACP, then as a new or existing LTE Home Internet plan customer, you can take advantage of the subsidy.

ACP qualified customers can get:

• Up to one $30/month subsidy for each eligible household
• Up to one $75/month subsidy for each eligible household on Tribal lands

Learn more about the ACP and how to qualify.

Note: The ACP has replaced the Emergency Broadband Benefit program.