Welcome to Verizon Wi-Fi Backup.
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Verizon Wi-Fi Backup keeps your home internet connected if your main service goes out. It uses the Verizon wireless network and provides seven 24-hour backup sessions each month. Watch this video to learn how to set up Wi-Fi Backup. Important: You will need a separate backup power source for the Gateway to work during a power outage.
Intro
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Don't miss a thing when your home internet cuts out*.
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Wi-Fi Backup connects to the Verizon wireless network to provide your home with best in class internet for all your devices.
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With seven 24 hour sessions each month, you'll be fully ready to stay connected.
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Set up is easy. First, download the Verizon Home app.
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Then you'll unbox the Verizon Internet Gateway and power adapter.
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Place the Gateway on an elevated surface near a window, away from existing Wi-Fi equipment. Then plug in the power adapter. Once powered up, the blinking white light will stop, and signal bars will appear.
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One signal bar is all you'll need for a strong connection, but you can try for 2 or 3 bars in other locations of your home.
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If your home has more than one level, a higher floor might work better.
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If the Gateway can't find a signal, the system status light will turn red.
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Try moving to a new spot and check again. Once you find a spot with a strong connection, you're all set.
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Then, connect your devices to the Backup network with the provided Name and Password on the back of the Gateway.
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You can also simply scan the QR code to connect.
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When you need to start a Wi-Fi Backup session, go to the Verizon Home app.
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Or you can select your Gateway's Wi-Fi Network, then open a browser window to start a session.
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Verizon Wi-Fi Backup is there for you, so you can stay connected when you need it most.