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Registering for Verizon Wi-Fi service Although Verizon Wi-Fi is a free service for eligible FiOS Internet customers, the primary account holder must register in order to activate the Verizon Wi-Fi service.

A Verizon Wi-Fi user name and password are created during registration. They are used exclusively for logging in to the Verizon Wi-Fi service. The Verizon Wi-Fi user name and password must be defined by the primary account owner, but it may be given to the sub-account users so they can also take advantage of the Verizon Wi-Fi service.

During registration, you will download the Verizon Wi-Fi Connect software that will enable you to connect to the Internet at Verizon Wi-Fi hotspots.
  • The Verizon Wi-Fi Connect software cannot be downloaded and installed using a VPN connection. Please don't start the registration process if you're currently using a VPN connection.
  • Internet Explorer 6.x - 10.x, Firefox 2.x, and above, Chrome 31.0.1650 and above are supported for Verizon Wi-Fi. If you're using 64-bit Windows Vista, you must use the 32-bit version of Internet Explorer 7 or 32-bit Internet Explorer 8.
  • You may be required to have administrator rights in order to download and install the Verizon Wi-Fi Connect software.
To register for Verizon Wi-Fi service:
  1. Enter in your Internet browser's address field.

  2. Click My Verizon.

  3. When prompted, enter your Verizon user name and password.

  4. Look for the My Services section on the left navigation panel.

  5. Under My Services, select Internet

  6. Click on Manage on the Verizon Wi-Fi section

  7. Manage

  8. Click on Find Wi-Fi Hotspots.

  9. Manage

  10. Click on Register Now.

  11. Manage

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