Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  
  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Home

FiOS Internet

Network Troubleshooting

Use the graphics below to select the troubleshooting tips for your network's router.

FiOS Equipment Limited Warranty



Figure depicting Verizon Quantum Gateway G1100 router


Figure of Verizon MI424WR rev. I router


Figure of Verizon MI424WR rev G router
Verizon Quantum Gateway G1100 Router Verizon MI424WR rev. I Router Verizon MI424WR rev G Router
Figure depicting Verizon MI424WR Router figure of Verizon 9100EM Router figure of Verizon 9100VM Router
Verizon MI424WR Router Verizon 9100EM Router Verizon 9100VM Router


D-Link DI-604 router 


D-Link DI-624 router


Actiontec MI424WR router
D-Link DI-604 Router D-Link DI-624 Router Actiontec MI424WR Router


Actiontec RI408 router
   
Actiontec RI408 Router    
     
     
     
     
Verizon 9100EM RouterVerizon 9100EM RouterD-Link DI-604 routerD-Link DI-624 routerD-Link DI-604 routerD-Link DI-604 routerActiontec MI424WR routerActiontec RI408 router PageIntroText=43982,42257,43049,16112,47498,47568,46400
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411