Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities

High Speed Internet

Set up sub-accounts To create additional email accounts for friends and family, set up a sub-account. A sub-account is a secondary email account associated with your main email account.

About Email & More sub-accounts
  • As the primary account holder, you can set up 8 sub-accounts*. First, set up your sub-accounts in My Account. Next, set up your sub accounts in Outlook Express.

  • Each sub-account has its own user name and password.

  • Specify which sub-accounts have email access.

*The sub-accounts you create from My Account (Set Up Sub-Account Tool) are only accessible from your email account. If you want to access your sub-accounts from Outlook Express, you'll need to create them first in My Account and then directly from Outlook Express:  Steps.

See Also: I have a sub-account. Can I use Site Builder and Personal Web Space?
Privacy SettingsAccept CookiesAccept Cookies SolutionDesc2=16819,16819;;SolutionDesc1=16819,16819;SeeAlsoLinks=17057
Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Deals

Account & Services

Email, News & TV

  • Check Email
  • Announcements

Support Tools