Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home

FiOS TV

Return FiOS TV equipment

If you need to return equipment to Verizon, start by finding the reason you are returning your FiOS TV equipment below.

 

  • Equipment is no longer needed
    If you have modified or cancelled your service, you'll need to return the unneeded equipment to Verizon.

    Return unneeded FiOS TV equipment

  • Equipment is broken
    If your equipment is not working, we'll try to fix the problem or we'll replace it. If we send you a replacement, you'll need to return the broken equipment to Verizon.

    Fix or replace broken FiOS TV equipment


See also: Replace damaged or defective FiOS TV remote control
SolutionDesc1=46686,46685;SeeAlsoLinks=45270
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools