Hurricane Irma: Florida network update as of 10 a.m. EST

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Hurricane Irma update

Verizon’s network continues to withstand the severity of the storm’s impact with close to 90 percent of our facilities in Florida and 97 percent of our facilities in Georgia in service. Many of those cell sites are running on backup power as designed for reliability, and massive refueling operations are underway to ensure those sites without commercial power continue in service for our customers and first responders.  

We continue to assess the impact across Florida, Georgia and South Carolina, and mobile equipment and personnel have been moved into impacted areas. This week we will begin deploying Unmanned Aerial Systems (drones) to survey sites and assess antennae and tower damage. Repairs to impacted network facilities are well underway, and in many cases already complete. We are in contact with federal, state and local emergency management teams and are coordinating communication needs and efforts with them.

Verizon company-owned stores in Florida are reopening for business, with more than 40 percent of our stores opening today. Residents are invited to come in and charge their devices, regardless of their wireless provider. Verizon continues to offer talk, text and data relief to all of our Florida customers through September 15.

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