Bell Atlantic Helps Small Businesses Relocate Without Disrupting Communications

Bell Atlantic Helps Small Businesses
Relocate Without Disrupting Communications

New Movers Program Provides Advice on Keeping Phones, Faxes
and Computers Connected

November 16, 1998

WASHINGTON, D.C. -- Bell Atlantic is launching a Movers Program
to counsel small businesses on how to keep their phones, faxes and
computer communications operating without disruption -- before, during
and after a move.

The program also is designed to advise business owners about Bell
Atlantic products and services that will help them improve productivity at
their new location.

The Bell Atlantic Movers Program - currently offered in Philadelphia,
Baltimore, Washington, D.C., and throughout New Jersey - provides
customers with a virtually transparent shift for all their
telecommunications needs.

"When you're facing a move, your communications may be the last thing
you think about, but it's the first thing you need in your new set up," said
Amy Mackoul, market manager for Bell Atlantic Large Business Services.

When Bell Atlantic learns a customer is planning a move, company
representatives call to offer their assistance. Customers may also call the
company directly at 1-800-THE-CALL, ext. 1021, to receive assistance.
"Customers should tell our representative they are relocating, and would
like some recommendations on keeping their communications service
intact throughout the process," she said.

"A move doesn't have to be a problem," Mackoul said. "It can also be an
opportunity to upgrade equipment and services for a more efficient
operation. For instance, business owners might consider adding Caller ID,
Call Forwarding and Three Way Calling or upgrading to an ISDN line for
speedy connections to the Internet for e-mail or interactive video
conferencing. More and more small businesses are adopting Internet
communications as a cost-effective way of reaching customers and
marketing products."

Communications Tips for the Big Move

Here are some communications tips for small businesses planning a move:

--> A move is a good opportunity to more closely link your data and voice
communications-for fax mail service, e-mail, Internet access and other
services. Assess your current telecommunications and data equipment to
decide if it's a good time to make a change. Dial 1-800-THE-CALL, ext.
1021, for a free consultation. Your Bell Atlantic customer representative
can work with you to develop a plan that will meet your needs and your
budget.

--> Alert your customers about the move and let them know there will be
no disruption of service. You can do this with a mailing, broadcast fax or
an e-mail alert.

--> Draw a floor plan of the new location and carefully plot where
furniture and equipment will be placed for an efficient operation. Be sure
to mark existing electrical outlets and phone jacks.

--> If you advertise in the Bell Atlantic Yellow Pages, call your Yellow
Pages representative about your move.

For more advice on how to manage your business, visit Update Links on
the Bell Atlantic Web site at www.BellAtlantic.com/smallbiz/update.

Bell Atlantic's General Business Services offers an extensive suite of
communications solutions for small-to medium-sized businesses.
Whether for voice, data, images or video, Bell Atlantic's business
solutions represent a tailored approach for customers. Account team
members and Customer Response Center representatives work closely
with business owners and managers, educating and guiding them through
the complexities of today's communication technologies. To learn more
Bell Atlantic's communications solutions, visit
www.bellatlantic.com/smallbiz.

Bell Atlantic is at the forefront of the new communications and
information industry. With 42 million telephone access lines and eight
million wireless customers worldwide, Bell Atlantic companies are
premier providers of advanced wireline voice and data services, market
leaders in wireless services and the world's largest publishers of directory
information. Bell Atlantic companies are also among the world's largest
investors in high-growth global communications markets, with operations
and investments in 23 countries.