Bell Atlantic Honors Yellow Freight System with Supplier Recognition Award

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Bell Atlantic Honors Yellow Freight System with Supplier Recognition Award

Yellow Earns Highest Marks in Customer Service and Satisfaction

February 18, 1998

Media contacts:

Sharon Beadle
212-395-1802

Yellow Freight
Roger Dick
913-344-3249

NEW YORK -- Yellow Freight System, a worldwide transportation services
provider, has won a Bell Atlantic Supplier Excellence Award for
providing Bell Atlantic with superior service.

Bill Zollars, president, Yellow Freight System, accepted the award
from Bell Atlantic Chief Administrative Officer Ben Reca today during
a ceremony at Yellow Freight System's corporate headquarters in
Overland Park, Kan. Yellow Freight System delivers a wide range of
goods and materials to Bell Atlantic, from office products to
telephone poles, throughout the company's service area.

"Yellow Freight has proven to be professional, reliable and
dedicated," said Reca. "Deliveries are virtually always on time and of
high quality. Yellow Freight's superior service plays a critical role
in our ability to provide quality products and outstanding service to
our customers."

Yellow Freight earned high marks in customer service, on-time
deliveries and low damage claims. Ninety-eight percent of items
delivered to Bell Atlantic in the last 10 months were on time.

"We greatly appreciate this honor because it gives us a chance to shine
the spotlight on the finest employees in the transportation industry,"
said Zollars. "Whether it's a large corporation like Bell Atlantic or
a small manufacturer, the men and women on the front lines at Yellow
Freight take great pride in doing whatever it takes to meet and exceed
customers' needs. They understand that customer service is our
competitive advantage."

Yellow Freight System is one of only six suppliers from more than
6,500 eligible companies-the company's entire supplier base-to earn
the 1997 Bell Atlantic Supplier Excellence Award. Suppliers were
judged on the quality of their performance, service delivery and
customer satisfaction.

The Supplier Excellence Awards enable Bell Atlantic to thank the
winners publicly for their hard work and dedication to excellence,
which help Bell Atlantic maintain its position as a market leader. In
addition, the award encourages other suppliers to raise their level of
performance.

The other winners of the 1997 Bell Atlantic Supplier Excellence Award
are:

  • Hitachi Data Systems, Santa Clara, Calif.
  • Siecor Corp., Hickory, N.C.
  • Tekelec, Calabasas, Calif.
  • Transportation Displays Incorporated, New York, N.Y.
  • The Delta Shuttle, Boston, Mass.

Yellow Freight System is a worldwide leader in transportation
services. It is a wholly owned subsidiary of Yellow Corporation, a
Fortune 500 company based in Overland Park, Kan. Yellow Freight
employs approximately 24,000 people.

Bell Atlantic - formed through the merger of Bell Atlantic and NYNEX -
is at the forefront of the new communications, information and
entertainment industry. With 40.5 million telephone access lines and
six million wireless customers worldwide, Bell Atlantic companies are
premier providers of advanced wireline voice and data services, market
leaders in wireless services and the world's largest publishers of
directory information. Bell Atlantic companies are also among the
world's largest investors in high-growth global communications markets,
with operations and investments in 21 countries.

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