Bell Atlantic NYNEX Mobile Creates Emergency Response Hotline In New York and Northern New Jersey
May 20, 1997
Bell Atlantic NYNEX Mobile
ORANGEBURG, NY-- Bell Atlantic NYNEX Mobile today announced a new
toll-free Emergency Hotline that will provide New York/New Jersey
metro area emergency service agencies with immediate access to
wireless communications equipment and services in the event of an
The hotline number is being distributed to all local, state and
federal emergency management personnel in the New York/New Jersey
metro area and will be staffed 24 hours a day, seven days a week.
In many crisis situations, wireless services are the only reliable
form of communications, especially when weather conditions or fire
destroy existing landline facilities. Wireless services offer
response workers direct communications with critical resources and
allow disaster survivors to contact and reassure family members.
"Responding in emergencies is nothing new for Bell Atlantic NYNEX
Mobile," said Regional President Rick Conrad. "We dispatched wireless
equipment and personnel to aid rescue workers at the site of the tragic
TWA Flight 800 crash last summer, we assisted New York City officials
after the World Trade Center bombing, and provided communications
support after the gas line explosion in Edison, NJ. in 1994. But
establishing a central point of contact with the 800 number will allow
us to respond even more quickly and efficiently with needed wireless
communications when these events occur."
Bell Atlantic NYNEX Mobile is the first wireless service provider to
create a toll-free number for emergency response efforts. The hotline
provides a direct link to trained personnel who will mobilize the
portable, wireless communications equipment and employees needed
on-the-scene for the duration of the emergency, free of charge.
Wireless phones, data equipment and a portable cell sites can be
deployed swiftly whenever and wherever disaster strikes.
Ralph Sailler, an American Red Cross worker on the front lines of the
Flight 800 disaster, commended the Bell Atlantic NYNEX Mobile
employees who rushed wireless services to the scene of the accident.
They were there everyday with phones for the families of the victims
as well as for rescue workers," he said. "The new hotline will be a
tremendous help to the Red Cross. We respond to emergencies every day
and having immediate access to wireless services will facilitate our
efforts and provide much-needed relief for those we serve."
When an Office of Emergency Management official calls the hotline,
wireless equipment and the company's local Emergency Response Team
members will be dispatched to the site immediately. Bell Atlantic
NYNEX Mobile's 40 area Communications Stores will serve as local
Emergency Response Centers to store the wireless equipment dedicated
to this effort and collect the equipment once an emergency is
The emergency hotline is the newest initiative in the company's
Wireless at Work community service program, designed to bring the
benefits of wireless technology to communities in need.
Bell Atlantic NYNEX Mobile is the largest wireless service provider on
the East Coast and the second largest in the United States. The
company owns and operates the most extensive network in the east,
covering 111,000 sq. miles, and the largest chain of wireless retail
outlets offering a full range of wireless personal communications
services, including voice, data and paging. Based in Bedminster, NJ,
Bell Atlantic NYNEX Mobile has 4.6 million customers and 6,500
employees in the Northeast, mid-Atlantic, Southeast and through a
separate subsidiary, in the Southwest. The company was formed in
July, 1995, by combining the cellular operations of Bell Atlantic
Mobile and NYNEX Mobile.