12.17.1998|Corporate

Bell Atlantic Responds to FCC Decision to Increase Slamming Penalties

Full Transparency

More of our content is being permanently logged via blockchain technology starting [10.23.2020].

Learn more

We're committed to building trust.

Going forward more of our content will be permanently logged via blockchain technology—enabling us to provide greater transparency with authoritative verification on all changes made to official releases.

Learn more

Bell Atlantic Responds to FCC Decision to Increase Slamming Penalties

Slamming Part of Pattern of Bad Behavior by Long Distance Companies

December 17, 1998

Media
contact:

Harry Mitchell,
304-344-7562

BACKGROUND -- The Federal Communications Commission today decided to
take additional punitive steps against companies who change customers' long
distance carrier without their authorization, a process known as "slamming.."
Bell Atlantic issued the following statement in response to the FCC's action.:

"The long distance industry has created this problem -- and brought on today's
stiff action -- through its own irresponsible behavior. Fully 70 percent of
complaints to the FCC from Bell Atlantic's mid-Atlantic and Northeast service
area are from customers who have been slammed by these long distance bad
actors.

"Slamming is just part of an ongoing pattern of callous disregard for customers by
long distance companies. Other examples include hidden charges, deceptive
pricing and refusal to pass on billions of dollars in access charge reductions to real
customers.

"Such actions reinforce the need for Bell Atlantic to be able to compete head-to-
head with these long distance companies."

Related Articles

01.25.2021 | Corporate

Plug and Play bundle offers connectivity, security and support with up to a 15% discount

01.11.2021 | Corporate

Showcases impact of Verizon 5G across industries with the NFL, the Metropolitan Museum of Art, the Smithsonian, UPS, Live Nation Clubs and Theaters and more