January 15, 1996
Sharon Shaffer 215-963-6200|
Shirley Risoldi (after Jan. 20) 412-633-5574
PHILADELPHIA, Pa. -- Pennsylvania customers using Bell Atlantic® Talking Return CallSM service now can find out, without any special equipment, the phone number of the last person who called.
Return Call allows customers to automatically return the last incoming local phone call. The service is activated by dialing *69 or 1169 for rotary phone users.
As a result of new technology, customers who use Talking Return Call now can know the phone number they are calling before they return the call. When customers dial *69, they will first hear a recorded message which provides the phone number of the last incoming call along with the time and date of the call. If they wish to return the call immediately, they simply dial "1" on their phone. Talking Return Call will automatically dial the number for them. Customers using this service on a per-use basis will be charged when they dial *69 and hear the phone number, whether or not they return the call.
"By using Talking Return Call, customers will know who just called. They now can return the call immediately, later or not at all. It also helps them control who they want to talk to and when," said Greta Clinton, Bell Atlantic product manager.
Residential and business customers can subscribe to Talking Return Call for $4 a month. Or customers can pay as they go at 75 cents per use. Through Feb. 28, residential customers can get one month free when they become new subscribers to Talking Return Call.
"Talking Return Call complements Caller ID," Clinton said. "Caller ID display units store phone numbers, allowing customers to see the numbers of all the unblocked calls they receive. Talking Return Call provides customers with the phone number of the last call from any phone in the house without the need for special equipment. It also works well with Call Waiting, allowing you to find out who called while you were on another call, even if you didn't take the second call."
Callers may block the disclosure of their telephone numbers to Talking Return Call users by dialing *67 (1167 on rotary telephones) prior to making each telephone call or by using per line blocking.
The Talking Return Call enhancement was introduced to Bell Atlantic customers in Maryland, Virginia, West Virginia and the District of Columbia in 1995 and in New Jersey and Delaware in 1996.
Bell Atlantic Corp. (NYSE: BEL) is at the forefront of the new communications, entertainment and information industry. In the mid-Atlantic region, the company is the premier provider of local telecommunications and advanced services. Globally, it is one of the largest investors in the high-growth wireless communication marketplace. Bell Atlantic also owns a substantial interest in Telecom Corporation of New Zealand and is actively developing high-growth national and international business opportunities in all phases of the industry.