HONOLULU - Verizon has selected Melvin M. Horikami, currently the company's executive director of customer response-West, to become Verizon Hawaii president, effective Sept. 1. He succeeds Warren Haruki, who announced his retirement last week.
"Mel is the perfect choice to lead Verizon Hawaii because of his diverse career experience with Verizon," said Valarie Shreve, Verizon's senior vice president for National Operations. "Mel's demonstrated leadership, customer focus and success in a number of operational assignments have uniquely qualified him for this key responsibility. I am truly pleased to have Mel as the Verizon Hawaii president."
Horikami said, "Verizon's commitment to service in Hawaii is well known and unequaled. I look forward to leading a team that will build on the strengths we have as a company in the state, offering new and better products and keeping our service to customers here second to none."
Horikami began his career with the company as a central office equipment installer in 1979. During his 24-year tenure with GTE and Verizon, he held a variety of positions with increasing responsibilities, including general manager - customer operations and assistant vice president - customer care.
Horikami, who was born and raised in Kalihi, is a graduate of Farrington High School. He earned a B.A. from the University of Hawaii and an M.B.A. from Texas Christian University. He and his wife, Sheryl, have a 25-year-old son, Chad.
A Fortune 10 company, Verizon Communications (NYSE:VZ) is one of the world's leading providers of communications services, with approximately $67 billion in revenues and 221,000 employees. Verizon companies are the largest providers of wireline and wireless communications in the United States, with 137.6 million access line equivalents and 34.6 million Verizon Wireless customers. Verizon is the third largest long-distance carrier for U.S. consumers, with 14.6 million long-distance lines. The company is also the largest directory publisher in the world, as measured by directory titles and circulation. Verizon's international presence includes wireline and wireless communications operations and investments, primarily in the Americas and Europe. For more information, visit www.verizon.com